milauskas

I think you’re right, Tijmen. Thanks for the information.

Disregard. I found that I was using the wrong web test password. Once I entered the right one, the shipping methods showed up!

Hi,

I do have realtime rates checked and production key is NOT checked. I copied all the Fedex credentials to the plugin so I’m stumped as to why I don’t see anything.

Would the default settings in my wordpress theme for woocommerce shipping (e.g., shipping zones) conflict in any way? Does Fedex Basic override these settings? Thanks again for any help.

Thanks for the quick reply. I do want to get the free version working just so I can test things out and complete some test transactions to make sure things work before purchasing the premium version. Actually this is for a client so I want to make sure things work before I tell them to make the purchase.

If I get this version to work, will upgrading to the premium version keep my current settings (e.g., fedex account, key, etc.) or do I install from scratch.

Regardless, what do you suggest I do to get this version working? I’m not seeing any rates or options when I try to check out. Thanks again.

Oh yes. I see them too. I am developing this website on a desktop (Mac). I don’t see the arrows when my browser is full width, but like you I do see them when I reduce the width. Note: I’m using a wordpress theme that includes WP Bakery. I have the option to set the row in which the carousel slider exists to “default” and “stretch row,” “Stretch row and content” etc. Maybe this is a theme problem. In any case, if I select anything other than the “default” setting for the row I don’t see the arrows no matter how narrow the browser window is.

Would you have any information as to why the arrows don’t show up when the browser is wide?

Yes. It was set to black (arrow and dots color). I just changed it to green to test again and they still don’t show up.

Solved! I rechecked and found that the quote marks at the start of the url were not plain text. Made the change and it works!

BTW, I put a different url in the maxbutton shortcode on each page, so it’s one the same button on each page but each instance of it goes to a different url.

I just did a conflict check. Disabling all plugins except BD had no effect. Is it possible that something I did caused the contact name and phone number to disappear? The BD is here: https://encinochamber.org/join/business-directory/

Some listings you’ll see have contact name and phone, but it’s my clients who are entering these manually. IF those pieces of info aren’t showing up, does that mean they’re gone? Just wondering. I just want to keep them happy.

Sorry for the delay. I built the site and found the BD plugin a few years ago. My clients usually do most of the maintenance so I haven’t used the BD plugin for a while.

Looks like the old version was 3.1.1.

It’s now 3.6.9.1. I don’t know if I screwed something up by trying to reupload the old version. The old one is there in the plugins page in the WP admin, but not activated. I’m hesitant to remove it.

The client is adding the missing info manually but I’m sure everything must still be in the database, right?

I haven’t tried a conflict test yet, but I am not seeing any errors or warnings.

I think I’m seeing the same thing. Did your ad rotator widget disappear from your list of widgets? That’s what I’m seeing.

I tried to select and deselect everything. Nothing worked. I did select images like “mystery man” and that did show up.

Could it be that they used a different email address for the gravatar? I think they changed the admin email address so could that be the reason that the broken image icon is showing up now?

Hi Stephen,

Any ideas?

I just commented out the whole block of code for the swfobject in script.js, but that had no effect.

I don’t know what the issue was either, but as a workaround I unzipped the file and uploaded it to the plugins folder via FTP. That worked.

Here’s the code in question (well, part of it):

jQuery(function () {
swfobject.switchOffAutoHideShow();
swfobject.registerObject(“art-flash-object”, “9.0.0”, “<?php echo get_bloginfo(‘template_url’) . ‘/’ ?>expressInstall.swf”);
});

However Dreamweaver tells me I have a syntax error if I alter it like so:

jQuery(function () {
if( swfobject page_name != ‘undefined’){
swfobject.switchOffAutoHideShow();
swfobject.registerObject(“art-flash-object”, “9.0.0”, “<?php echo get_bloginfo(‘template_url’) . ‘/’ ?>expressInstall.swf”);
}
});