Michael Ott

Sure I could have a look at it. Probably easier to converse by email at this stage. Send me a message: [email protected]

It should work as expected but it really comes down to the theme, which could have something custom that isn’t allowing Facebook Thumb Fixer to do its job. My suggestion is to see what happens using a default WordPress theme (2014 for example) and if the problem goes way, then you know it’s something on your theme that needs to be sorted.

But I’ll assume you got this working (maybe with another plugin?) because I just tried it with one of your forum posts and it seemed to be OK, showing in image and title on Facebook (pic: https://i.imgur.com/LR0PP9k.png).

In any event I’ll mark this finished. As you implied it is outside the support scope for this plugin.

Given the Facebook thumb shown when your page is shared is square (100 x 100 initially, and then 154 x 154 when displayed on the Facebook timeline), then ideally the image you use should also be square (at least 200 x 200 as you know).

I’ve always made a point of making mine square for this reason.

That aside there’s not much I can do to help you with this, and probably outside the scope of support.

If you figure it out maybe leave a comment here for others to know.

Good luck.

Hi,

The og:description is pulled from the Tagline field in Settings -> General. So just enter your description there and hit the Save Changes button.

As for the og:type, the content for the homepage should ideally be content=”website” but truthfully this isn’t going to impact the purpose of this plugin anyway. I just tested it on a few sites I know use this plugin and it works as expected, so I couldn’t tell you why it’s different for you.

Perhaps try one of the default themes. If the problem goes away, then you at least know it’s your theme to blame.

Good luck.

Looks like you got it sorted. Well done.

I trust you got yourself sorted?

Resolved ??

I’m closing this thread for a couple of reasons:

1) The problem you described is not this plugins fault, but rather the result of you running more than one plugin for handling og: tags.
2) There’s been no activity on it for several weeks.

Hope you got your conflict resolved.

Yes, it doesn’t show in that Facebook share window (that’s Facebooks fault), but when you click the Share Link button the thumbnail does appear on Facebook.

Hi Venkatdg,

I ran it through the Facebook debgguer and then tested your site – it looks OK. Sometimes you have to do that, especially durind testing when you change the featured image: https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fstage.catandthefiddle.com%2F

Also FYI Facebook requires the thumbnail to be at least 200×200.

Though your title and content are both missing, the thumbnail still works.

Hope that helps.

Sounds like a conflict with another plugin. I’ll mark this as resolved as there’s been no activity on this topic for 9 months.

Hi Kenpeck,

You’ve got a few problems going on there. If you run one of your posts through the Facebook debugger, you’ll see why it’s failing: here on the homepage https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fnationstarbandits.com%2F and here on pne of your posts https://developers.facebook.com/tools/debug/og/object?q=http%3A%2F%2Fnationstarbandits.com%2F%3Fpage_id%3D105

Basically it’s saying you’ve got more than one set of open graph tags (This is the most common cause of the problem that many people have), and if you view your source code (here for example: https://nationstarbandits.com/?page_id=105) you can clearly see three different sets. When this happens Facebook can’t parse the open graph tags and it will fail.

Also, with the image that is being referenced in the og:image tag (this one for example: https://nationstarbandits.com/wp-content/uploads/2013/12/NationStarPigSmall.png) it is way too small. Facebook requires them to be at least 200 x 200.

You’ll have to decide which plugins you want to keep for generating the open graph tags and disable the others.

Good luck.

Hi Kenpeck,

Did you add a featured image to the post? Also letting me know the URL of your website might help me spot a potential issue.

Thanks in advance.

Thanks Doug,

Yes it’s an unusual one. I have no idea why it was being output twice like that – because my plugin is strictly instructed to only output once in wp_head(). There’s a conflict which would be too difficult for me to attempt to resolve without me having an exact working copy of your site on my local development server, and then manually examining what some of the other plugins do. That aside, I think that’s probably outside the level of support I’d offer for Facebook Thumbnail Fixer anyway.

But if you’d like to try a manual solution instead, add the open graph tags manually into your header.php file with a couple of conditions. Just make sure you deactivate my plugin and any others that output open graph tags.

Add this inside the <head> of header.php


<?php if ( is_home() ) { // If on the homepage ?>
<!--/ Open Graph for Homepage /-->
<meta property="og:title" content="<?php echo get_bloginfo(strip_tags('name')) ?>" />
<meta property="og:type" content="website" />
<meta property="og:url" content="<?php echo home_url() ?>" />
<meta property="og:description" content="<?php echo get_bloginfo (strip_tags('description')) ?>" />
<meta property="og:site_name" content="<?php echo get_bloginfo(strip_tags('name')) ?>" />
<meta property="og:image" content="https://unglove.me/path-to-thumbnail-image.jpg" />
<?php } ?>
<?php if ( is_woocommerce() ) { // If on a woocommerce page ?>
<!--/ Open Graph for Woo Product /-->
<meta property="og:title" content="<?php echo get_the_title() ?>" />
<meta property="og:type" content="product" />
<meta property="og:url" content="<?php echo get_permalink() ?>" />
<meta property="og:description" content="<?php echo get_the_excerpt() ?>" />
<meta property="og:site_name" content="<?php echo get_bloginfo(strip_tags('name')) ?>" />
<meta property="og:image" content="<?php $featuredimg = wp_get_attachment_image_src( get_post_thumbnail_id( $post->ID ), "Full"); echo $featuredimg[0]; ?>" />
<?php } ?>


My preliminary testing shows this to work with Woo Commerce. I’d be interested to know if this works for you too.

Hi Doug,

Thanks for taking the time to do the screen-cast – if only everyone seeking help could be so helpful!

Yes that’s unusual. The only thing that comes to mind is my plugin and Yoast have some sort of conflict, though I can’t think of what. A function with the same name would throw an error upon plugin activation so it’s unlikely to be that because you would have seen it immediately.

Could you try something? Just to take your theme of the equation: activate the twenty thirteen theme (or the new twenty fourteen if you updated to WP 3.8 today!) and see if the problem still exists. Conflicts are easier to diagnose if we can take the theme out of the equation. If everything works as expected using one of the standard WP themes then we know your theme has the issue, and we can work from there.

If that proves to be no help (that is the problem still exists) let me know here and I’ll install the same plugins you have on a fresh WP deployment and and see if I can see anything obvious.