MikepFive

Hi,

Sorry not to get back to you sooner…

I do, indeed, use the Blocksy theme for this site – and several others. Its Excellent !!

I’ve set up a staging copy of the site, and updated to the latest version of the plugin, so you can see the problem:

https://staging3.smarterbusinessprocesses.com/our-team/

Click on any team member and the image is duplicated e.g.:

https://staging3.smarterbusinessprocesses.com/team/richard-rymill/

I should also let you know that I use some additional CSS to get Team to deliver the right ‘look’ – and prevent display of the short bio on the Team page.

Here it is:

`.tlp-content {
min-height: 105px;
max-width: none;
text-align: left;
}

.tlp-team a{
color:#fff;
}

.tlp-single-container {
margin: auto;
}

.single-team-area .short-bio {
display:none;
}

.tlp-single-detail {
margin-bottom: 50px;
margin-top: 50px;

}

I look forward to hearing from you.

Mike

Azizul,

2.1.20 did the trick -> works now ‘just as it did before!’

Many thanks……

sorry to report that the problem remains – and is exactly the same now that O’ve updated to 2.1.19 on the staging site.

You can compare the difference for yourself using the links to the front pages below:

https://smarterbusinessprocesses.com/

https://staging3.smarterbusinessprocesses.com/

Mike

Hi,
2.1.17 broke my sites too
2.1.18 is

still

a problem!

I created a staging site to illustrate the problem…..

See Here:

V2.1.14 -> https://smarterbusinessprocesses.com/blog-posts/

V2.1.18 -> https://staging3.smarterbusinessprocesses.com/blog-posts/

Problem is with HTML Output:

V2.1.14 HTML ->

<div class=”item item-15708 skin flat even 0 “>
<div class=”layer-wrapper layout-“>
<div class=”layer-media”><a href=”https://smarterbusinessprocesses.com

V2.1.18 HTML ->

<div class=”item item-15708 skin flat even 0 “>
<div class=”layer-wrapper layout-“>
<div class=”layer-media”><a href="https://staging3.smarterbusinessprocesses.com

Hope that this helps!

Mike

I found this on the Authors – PickPlugins – website:

https://pickplugins.com/question/cannot-download-free-version-of-post-grid-pro-will-not-work/

“It’s under review by wp.org team, a minor security issue, we have all fixed and updated and waiting for the public…..”

One of the posts that has disappeared was mine!

I’m getting notifications of new posts OK – so my original purpose in posting is largely being served – which is good and, like everyone else, I’m keen to wait & find out what is going on here….

I have the same problem – I can’t update to V3.1.5 !

Mike

Hi,

confirmed as fixed! – excellent, many thanks.

Mike

Hi,

all sorted – thanks!

[ API Key had simply gone AWOL ]

Mike

Stanimir,

thanks for checking this out – your contribution is much appreciated.

6 different people have now checked this out and – though each of these gets consistent results themselves – all combinations Success/Success, Fail/Fail, Success/Fail & Fail/Success have been reported – so it currently looks like Cacheing isn’t a consistent/driving factor here.

More likely – gut feel – suggests ‘undefined variable’ type scenario in some bit of code.

So thanks, again, for your help – but please mark this thread as closed….

Mike

For a Top Quality Theme

So – I set up the staging site and ‘Niklas’ sorted the problem.

Here’s what he had to say:

hey mike,

we found the issue. at least a workaround but will file it as "will not fix" for the moment. Your page was created with a very old version of Gutenslider. Updating once and then migrating to 5 fixed it. Now it is running the most recent version and it works.
What we did not test is, if it would also work by just hitting "Update" on the page after Gutenslider 5 is installed but we understood that you did?

Thanks for the setup. As soon as more people write us with the issue we will consider rewriting the migration script.

1000 thanks,

Niklas

5* support from [email protected]

Much appreciated

Mike

strange…..

I tried turning off siteground optimiser & flushing cache etc. – to no avail

I then took a close look at the page (Home) that gutenslider is on. All the slides were missing…..

So I then recreated a new staging copy of the site and duplicated the Home page ready to do some testing.

I then updated Gutenslider to 5.0.9 and saw that the update had removed all the slides and also left the block inaccessible/uneditable

But – strangely! – the copy of the Home page was working fine – with Gutenslider block left intact – so I simply copy/pasted the Gutenslider block from the functioning page to the Home page, deleted the crippled block and – Voila! – all working fine…….

I’ve no idea why the Home page and its copy behaved differently when the Gutenslider plugin was updated – just happy I’ve been able to update the plugin and keep the site working…..

Thanks for all help & support here.

Let me know if you’d like me to recreate the problem – I’m happy to allow access admin to a staging copy of the site to facilitate investigation…..

Regards,

Mike

@wordpressslider,

thanks for getting back to me so quickly – impressive!

1) https://www.staging3.exactexhibitions.co.uk/ (Siteground)

2) Problem persists will all plugins except Gutenslider deactivated

3) Problem persists with Theme: Twenty Twenty-One

4)

4.1) MacOS 11.3.1 (20E241)
4.2) 5.7.1
4.3) Chrome Version 90.0.4430.212 (Official Build) (x86_64)

I updated to 5.0.8 – but problem persists…..

Appreciate your help and advice

Kind Regards,

Mike

This is VERY annoying – I’ve got several sites that ALL use this (Amazing!) Theme

I can’t use SG Optimiser Minify CSS on ANY or them!

I’ll try posting a Siteground Support Ticket, as it looks like Siteground aren’t looking here…..