mikehermary

Hello,

The affected domains have the same value for the WordPress Address and Site Address, so this is not the problem.

Cheers,

Hello,

Thanks for the prompt reply. I have enabled debugging and have asked our client to let me know when the issues occur again. When they do, I will send you the logs.

Cheers,

Hello,

I have disabled all JavaScript for the Zox News theme, but the email button is still having issues. Do you believe there would be a PHP conflict between the theme and Jetpack?

Cheers,

Hello,

I installed 2019 on our beta site and the problem was resolved. There seems to be a conflict between Zox News and the Jetpack email share button.

Cheers,

Hello,

I tested it with all plugins but Jetpack disabled on beta.todayville.com. Still no luck.

Cheers,

Hello,

I deactivated the plugin, but still no luck. Other plugins were updated, but nothing new was added besides WP SMTP. Any ideas?

Cheers,

Hello,

It was installed to improve the sending of emails. Some major email addresses were not receiving notification emails from WPForms Pro when forms were submitted.

Cheers,

Hello,

The only plugin that was added was WP SMTP by WPForms. Are there any issues between JetPack and this plugin?

Cheers,

Hello,

We were able to solve the issue by disconnecting, then reconnecting Jetpack with WordPress.com.

Cheers,

Hello,

We have installed the mbstring extension and the problem has been resolved.

Cheers,

Hello,

Here is the link to the feed that was run through the W3 validator: https://validator.w3.org/feed/check.cgi?url=http%3A%2F%2Fexpertelevation.com%2Ffeed#l387. The validation looks like it might be failing on the target attribute of the links, but there are other links before that use target=”_blank”, so I am kind of baffled by what is causing the errors. Any assistance is greatly appreciated.

Hello,

Thank you for the reply. I have tried disabling the plugins and changing the theme to the default, but this has not fixed the problem. I have narrowed down the problem to a character or tag in a specific post that is causing the display and validation issues, but when I view the line in question, there does not seem to be any invalid characters or unclosed tags.

The website is managed by WP Engine and will be upgraded in the next couple of days.

Any help is greatly appreciated. Thank you.