Mike M. a11n

Hi @zorenleolumosbog,

Unfortunately, there’s no way to enable rich text or HTML tags in the descriptions sent to Facebook. All HTML is stripped from the description.

Hi @antonials,

It looks like there’s some confusion in the thread. WooCommerce will always use the billing as the shipping address when a shipping address isn’t entered. So when a customer orders, leaving the Shipping Address unchecked, the address in PayPal will populate the Shipping Details fields in the order.

It’s best to always assume the 2 addresses are different, as they are different pieces of data. The real problem here seems to be this:

but was not able to delete the shipping address content

The address data in orders, both Billing and Shipping, can be edited independently by clicking the pencil icon:

Screenshot
https://d.pr/i/GLNqgO

Update the order after editing these details and the data will be saved.

I hope this helps ??

Hi there,

Thank you for the response. How and where do I add the filter?

The filter can be added in your themes functions.php file if you’re comfortable with editing that file. If not, we recommend adding snippets using the free plugin, Code Snippets.

Hi @brielecontact,

Sorry to learn about the error when setting up Google Listing & Ads! I don’t think Product Feed Pro is the problem in this case.

Can you let us know which country and currency you’ve set in your shop? We seen this error message occur when an unsupported country or currency is used. You can find a list of supported countries and currencies here: https://support.google.com/merchants/answer/160637?hl=en

Hi @alignak,

Sorry to learn that Payment Request buttons aren’t working correctly in version 5.1.0. Can you please update to the latest version, 5.2.3, and let us know if the problem persists?

Looking forward to hearing from you ??

Hi there,

Although this isn’t related to PayPal Checkout Payment Gateway, I took a look and it appears those messages are no longer appearing. I’m going to go ahead and close this thread, but feel free to start a new one if anything comes up ??

Hi Gary,

I understand you’re seeing the 3DS popup disappear when testing 3DS payments. I wasn’t able to replicate that behavior using the authentication required test card on this page. I would recommend performing a conflict test to rule out problems being introduced by the theme or another plugin. You can learn how to do that here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Let us know how it goes.

Hi @andyb2k9,

Sorry to learn about the problem with the Stripe error message display. Can you send a link to a site we can check closer?

Looking forward to hearing from you ??

Hi @arsenalemusica,

….you see, I think that the issue starts with the fact that there is no “add payment method” button. If that was present, I guess we would get somewhere.

Sorry to learn that you’re still not seeing the Payment Methods tab on the My Account page. Can you please contact us at https://woocommerce.com/my-account/create-a-ticket/ . Please include a link to this ticket and we’ll investigate deeper.

Looking forward to hearing from you!

Hi @careyrob,

I understand you’d like to capture less than the amount that was authorized. This can be achieved by editing the cost of the actual line items in the order, then recalculating the totals. You can learn how to do that here: https://docs.woocommerce.com/document/managing-orders/#order-items-and-totals

After capturing the order, only the new total will be captured. Here’s a screenshot of the timeline from Stripe:

https://d.pr/i/AKWGoZ

Let us know if you have any questions!

Hi all,

Sorry to see that you’re still experiencing trouble with connecting your shops to WooCommerce. If you’ve worked through the steps mentioned previously and are unable to find a solution, please submit a ticket at https://woocommerce.com/contact-us with a link to this thread.

Hi @februaryfour and @catharina1,

Sorry to learn about the fatal errors. Can you please visit WooCommerce > Status > Logs and locate the fatal error log from the time of these errors, then paste them here?

Hi @impulsatumarketing,

So glad to hear you found the solution! Thanks so much for following up here with the solution. Let us know if anything else comes up ??

Hi @impulsatumarketing,

Sorry to see that nothing has helped yet. Can you confirm that the currency on your site and Facebook are both Euros? If so, can you please submit a support request at https://woocommerce.com/my-account/create-a-ticket/ so we can take a closer look? Please reference this thread in your request.

Hi @oliver7772!

I came into this problem after transfering my other woocommerce domain. Please see screenshot attachment. The digital wallets feature isn’t showing up… Do you know why?

The Digital Wallet feature only appears for sites in the US, UK, and Canada. Is it possible that your site is in another country?

If that’s not the case, I would recommend going to WooCommerce > Settings > Square then disconnecting/reconnecting to Square. Then check the paymen gateway settings again at WooCommerce > Settings > Payments > Square