mikeadkins

Problem has been resolved. The issue was a rule set in .htaccess file that was preventing PDF linked files from downloading or being displayed. The problem was with MemberPress plug-in. A great tool and I highly recommend it. Paul form MemberPress helped me solve the issue and I am now able to link to the files that I upload in WordPress. Yea.

jc62, thank you again and great suggestion. However, I deactivated the plug-in and that did not resolve the issue. To answer your question what happened in November we terminated our hosting and switched to the new current WordPress site that I built an GoDaddy.com

But the problem seems to not be a WordPress issue. I have tried to create a folder on our hosting site in the same directory as the HTML and WordPress resides. I set the folder access to Public and Read Execute permissions. I then try to url directly and the same issue occurs. I had contacted GoDaddy technical support and they say this is a WordPress issue. So I am trapped in the middle and really need to have a way of linking the PDF to an email because we are holding up our newsletter from going out.

jc62. Thank you for your help but sadly this does not work. Here is the link to try it yourself.

“https://orlandocameraclub.com/wp-content/uploads/2016/02/occ-newsletter_feb_2016.pdf”

jc62 Thank you so much for your response and trying to help me. I totally agree that this should work. But it does not. I get a WordPress response that the page is not found. Not sure when the file in the URL is not a page. Here is the link that you can try to see what I am getting.

jc62. First I want to thank you so much for taking the time to help me. It is greatly appreciated.

I totally agree with what you said and that should work. But it does not. The file is in the location you said but when I past the below URL in I get a message that the page is not found. I am not sure why WordPress is looking for a page when this is a pdf file. Here is the link, you can see for yourself that it does not work.

https://orlandocameraclub.com/wp-content/uploads/2016/02/occ-newsletter_feb_2016.pdf

Thank you so much for your help. No the site that I am working on does not use Photocrati theme. That theme is however used on my personal site. I am the IT Director for the Orlando Camera Club. Our website and the site that I am having an issue with is https://www.orlandocameraclub.com

Thanks again for any help you can provide.

The change log shows the last update to be over a year ago.

It appears the same problem exist in Twenty Fourteen Theme version 1.6. I do not believe this plugin is being updated or supported. Sadly there is no other options other than creating a child theme and custom coding.

I discovered the problem by disabling all the sites plug-ins and turning one on at a time. Then testing each time. I found the plug-in that was causing what you all refer to as the Word Press White Screen of Death. So I have notified the developers of the plug-in and I have it currently disabled.