Forum Replies Created

Viewing 3 replies - 1 through 3 (of 3 total)
  • Continuation from previous post…

    My free shipping configuration includes USA/Canada. If the customer orders with a country of USA/Canada, then everything works find.

    My international shipping configuration countries were set to “exclude the following countries” so this rule would apply to ALL countries in the world, except for USA/Canada. So, if someone tries to order from countries other than USA/Canada, such as France, then it should use the International shipping rule.

    So, the “invalid shipping method” appears in the cart when a person tries to order from a country intended to be covered by the international shipping rule. With the International Shipping configuration of Cost = <blank>, it doesn’t recognize the country and therefore says “invalid shipping method”.

    Thanks.

    Hi Mike,

    I’m Holly’s colleague and will provide a bit more detail. We are running a pre-order campaign (using WooCommerce Preorders module) that validates payment, but won’t charge the customer until we ship. We are accepting orders from around the world. We are offering free shipping in the US/Can, and plan to sort out shipping to the rest of the world once we ship. Currently we mention that “tax and shipping will be added later”. So using the “International Shipping” tab, we have left the cost <blank>. This worked for versions before ~WooCommerce 2.4.12.

    However, now we are forced to enter in the Cost field a $$ or %, when we want it blank. When we put in $0, it shows the word (free) in the shipping line to the customer, and shipping won’t be free!

    I’m hoping there is a line of code to remove the (free) line that shows up when I put in $0 in the Cost field, and in future versions allow us to leave this field blank, like it was in versions before 2.4.12.

    Thanks.

    mike

    Thread Starter mike_fisher

    (@mike_fisher)

    Solved. I was initially designing the site on *.org and then migrated it to *.com. Turned out that the WooCommerce Pre-Order plugin license was registered to *.org and the WooCommerce Gateway for Stripe was registered to the *.com site. The confusing part was that the Pre-Order plugin appeared to be working as usual which lead me to think all the licenses were working. Once the licenses were assigned with the proper site, everything was working.

    Hope this saves someone else some time.

Viewing 3 replies - 1 through 3 (of 3 total)