Hi Juan,
Many thanks for replying. I appreciate you taking the time to help. I have found a workable solution that has helped on You Tube https://www.youtube.com/watch?v=D7E0HZbcrZM.
I purchased the theme from Envato elements and it’s not strictly an ecommerce theme so that could have been the issue? Not sure but, I will contact the theme developer as my feedback could help.