Mikaela

Hey @claash,

Can you go ahead and update the plugin? We’re at Version 2.0.1, so this could very well be what’s causing issues!

Hi there @daviddigitl,

Can we have a bit more information here? Are you trying to remove the plugin? Are you seeing any errors when you click “Deactivate”?

Hi there @claash,
Have you made changes to the plugin in any way? Can you tell me which version of the plugin you’re using? I’d also like to know what settings you have selected under BigCommerce > Settings > Cart & Checkout?

Hey @velarde,
If you’re seeing some strange alignment on other pages or spacing issues elsewhere, that can all be fixed with some more custom CSS. ??

Hey @velarde,

It looks like this can be fixed with a little CSS. Try this in the CSS section of the WordPress Customizer

div.content {
	margin-top: 0 !important;
}

Hey @ggus03,

I saw you already resolved this via the BigCommerce Community, but I just wanted to make sure to post the solution here for visibility.

Creating your own template and removing $quick_view modal in the code won’t work. You’ll need to apply a filter:

add_filter( 'bigcommerce/template/wrapper/attributes', function( $attributes, $template ) {
  if ( $template === 'components/products/product-card.php' ) {
    unset( $attributes[ 'data-js' ] );
  }
  return $attributes;
}, 10, 2 );

Hi there @velarde

I’m unable to view any of the examples because they directed me to 404 pages. Can you please share a working page that shows the issue so I may have a look? ??

Hey @wpmktgsuperhero, we’ve updated and improved some of the logic surrounding the import functionality. Can you try updating to the latest version of the plugin and let us know if the issue is resolved?

Hey there @astamm,

I see you have a case open with our Technical Support team about this and were previously working with Zachary F.

I’ve made sure to flag the case so our team is aware of what’s going on. Once we’ve done some digging, we’ll get back to you with our findings, and you’ll receive an email notification.

Please share any relevant details about the errors you’re seeing with your support rep so we can diagnose what’s going on!

I understand. One way to reduce the manual labor around this is making the fields required and using the Auto SKU generator as a possible workaround. Another path forward could be using the Text Field modifier and allowing your merchants to fill it in. Those should come over to WordPress. If there’s any movement on the engineering ticket I will be sure to follow up here in this thread.

Hey @scottfresener,

Contacting our Technical Support team sounds like the best path forward so we can troubleshoot with your catalog and set up. Can you do that and then provide me with your case number? I’ll follow your case to make sure this gets escalated to our Support Engineers, and we can continue to work through this issue from there.

https://support.bigcommerce.com/s/contact

Hey @scottfresener,

We’re still looking into this on our end. In the meantime, our team discovered that you must add a space after a query for product description search to work successfully. Can you try that and let me know if your results improve?

Hey there @medcline.

After testing on our end, it appears that there is an issue with multiple choice modifiers syncing to WordPress. We’ve created an engineering ticket so our team can do some more digging. In the meantime, is it feasible for your team to create variants and use dummy SKUs to get these choices over into WordPress? It’s not a perfect solution, but that may be what you need to do in the interim.

• This reply was modified 6 years, 1 month ago by Mikaela.

@ehajder,

We hope to streamline and improve the plugin as we bring new features to it in the future. This is definitely an area of opportunity for us, and we appreciate you sharing your use case with us. Support for large catalogs is something I’ve made sure to reiterate to the team.

Hi there @webdoc,

Thank you for your candid feedback. This is on our radar, and we want to support Adwords in the future. There’s no timeline on this yet, but we are excited to extend the plugin with new features in the future.