Hi Helen,
We understand your concern about the Icons not appearing in the cart message. We apologize for any inconvenience you’ve encountered.
Could you kindly share the screenshot of the settings page where you have configured the settings for the Icon for the Cart Messages and also the screenshot of the front end where it is being displayed? Your prompt assistance will greatly help us address and resolve this issue efficiently.
If you have any further questions or concerns, please don’t hesitate to reach out.