Dokan Reports are including the gateway fee in the commission earned

  • Resolved adrock101

    (@adrock101)


    2 weeks, 3 days ago

    When I go to reports and look at the widget “At a Glance” it shows me the Commission earned however the amount is wrong. It isn’t subtracting the Gateway Fee. It’s adding it in.

    For instance, the product is listed for $1.99 and tax is $0.16 so the order total is $2.15. The paypal fee is $0.57. Under “ALL LOGS” it shows the commission is $0.36 and vendor earning is $1.22. The Admin Commission is set to 10% and the admin gets the product tax fees.

    When I look at the at a glance it shows me the commission is $0.93. Which it isnt. It should be $0.36 which it shows under all logs. How can I fix this so that the “at a glance” widget shows the proper amount of commission earned. It also show “Net Sales” is $2.15 when shouldn’t it say “Gross Sales”? Gross is before taxes are taken out. woocommerce has it correctly in their reports but Dokan does not.

    One last thing, when I try to export the CSV file, It comes up completely blank. It shows the labels of everything but no data is actually out put into the csv.

    Is there a fix for these issues? Thanks

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