Microsmith

That worked a treat! Thanks Dave. ??

To confirm, i put it into learning mode, made changes to my theme, saved, (it did) reloaded the page, deleted the changes i just made, saved again, and it did.

I checked the whitelisted URl list before i did this, and checked again after.. the following were added during learning mode..

admin-ajax.php request.body[data][publishHtml] whitelisted while in Learning Mode.
admin-ajax.php request.body[data][head] Whitelisted while in Learning Mode.
admin-ajax.php request.body[data][publishNicePageCss] Whitelisted while in Learning Mode.
admin-ajax.php request.body[settings] Whitelisted while in Learning Mode.
admin-ajax.php request.body[description] Whitelisted while in Learning Mode.

Many thanks for your help Dave ??

Hi Dave.
Thanks for your advice. we dont use WP Super Cache, but i have just installed it so i could try your steps. unfortunately, it hasn’t made any difference. We do run our site through Cloudflare, so i have just headed over then and purged the cache and retested. i also put Cloudflare into Dev. Mode to see if that helped, but sadly, still the same.

Appreciate your help on this

Mike.

I see you have marked it resolved? but i am still waiting for your response from your support site.. Is this the level of service your clients should expect? to be ignored?

Hi.
i did many many months ago but never had a response. ive resubmitted the request.

Hiya Blake

Thank you very much. that did the trick ?? Fantastic plugin!

Hiya Blake. Thanks for coming back to me.

No. i never worked it out. what ive done in the mean while is converted the video to a GIF, then loaded the GIF as the fall back image. the video still wont load.

If you are able to have a look again, i will change the fall back image to JPG.

Mike.

I noticed something strange, if i have my back office open in one tab when im editing my home page and the actual home page open in another tab, the sound button wont work, soon as i click off somewhere else say dashboard or something the button springs to life, the button did seam to act as if it was unresponsive, until i noticed that if im not on the page in the back office editing it at the same time the button works great.

Mike.

AH Brilliant!!

You just saved me hours of work!

i didn’t see all of the extra options on the pages whilst editing them,

Thank you and by far this is the best looking and functional audio plugin ??

Mike.