1. I overlooked the fact that in the first image, it doesn’t actually show the problem. The first link is how the second link should look as well. I am assuming this is a theme issue too because the drop down boxes actually look fine on the wordpress dashboard page for the tickets. It’s just when it comes to the site’s support page that it looks messed up.
2. We are using the Neve theme.
3. Yes I have already tried to edit the settings for the Individual Ticket. Here is an image of the settings
This is the settings I have currently for the Individual Ticket: https://drive.google.com/file/d/18ufHqazQF6meXxaNszQCDnXcp1OSIFF5/view?usp=sharing
I already put a link to the image of how that turns out.
