Elementor Team

Hi, could you send us a screenshot of the issue and the URL of your site?

Hi, I’m sorry to hear you’re experiencing this issue.

Could you please share with us a screenshot of the issue and the URL of your site?

Hi, could you please send us a link to your site?

Hi @anzil84 , what is the PHP version on your site?

Hi @anzil84 , could you please share with us your system info file?

On your site’s WP dashboard, go to Elementor > system info. You can copy only the error logs if you have any privacy concerns.

Hi @phirefly , the Posts widget is a Pro feature. Are you a Pro user?

please also send us a link to your site.

Hi @sourcefound , since this is a development-based query, may opt to visit our GitHub account where you may get in contact with a member of our development team to query this.
Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Hi @rami4625 , you can get assistance for custom code in our GitHub that our developers monitor – https://github.com/elementor/elementor

Hi @albridi, I would like you to check the following troubleshooting
(Please make sure your site is fully backed? up beforehand)-

1. Temporarily deactivate all ongoing experiments in the experiments tab. Go to Elementor > Settings > Experiments tab and make sure all the experiment indicators are inactive.
2. If the issue persists, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.
3. If this didn’t help, switch your theme (temporarily) and see if it makes any difference.`

Hi, could you please elaborate a bit more?

Hi, you can use our Additional Custom Breakpoints experiment in order to add custom breakpoints for a widescreen.

Hi, to troubleshoot this issue, please follow these instructions: (Please make sure your site is fully backed? up beforehand):

-Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.
-Clear all cache: your browser’s cache, other plugins’ cache, and server cache (if possible).
-Temporarily deactivate all ongoing experiments in the experiments tab. Go to Elementor > Settings > Experiments tab and make sure all the experiment indicators are inactive.
-If the issue persists, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.
-If this didn’t help, switch your theme (temporarily) and see if it makes any difference.`

Hi @justicef , indeed as @farhana27 mentioned you’ll need to use custom CSS on your theme customization. Unfortunately providing custom code falls out of our support scope

Hi, could you please send us a link to the page where the issue occurs?

Hi @federicoscrambled ,

As I can see you are using the Essential Addons plugin, which is a third-party plugin.
Unfortunately, we cannot provide support or control of third-party plugins.
Please try contacting the author of your plugin, for extra guidance.