michelamarie

Hi. Thank you for your reply!

I am the administrator of this machine. I do not see any issues on the server (though it is possible there is one that I am not aware of).

I have checked the Apache logs and have turned off SELinux and mod_security — the problem still appears when those things are off, and I see no other errors, apart from the 500 status code returned to the client.

Can you provide some hints as to what hosting configuration elements could be related to this CSV export problem? The server and site otherwise work great. ??

Thanks again for your help!

In case it is helpful to know:

I just tried clicking the “Download as CSV” button on a different petition and the same result happened. When I deleted the signatures in that petition and clicked the “Download as CSV” button again, I got an expected “No signatures found” message.

So This error only occurs when there is actual data in the wp_dk_speakout_signatures table for the given petition ID.