Michel Jongbloed

Hi @ravensen,

Thank you for reaching out regarding the issue with product descriptions not translating in our plugin. We’ve followed up on your topic multiple times to gather more information, but since we haven’t heard back from you in over a week, we’ll be closing this topic for now.

If you’d like to revisit this issue, please feel free to respond with the requested screenshots, and we’ll be happy to reopen the discussion and assist you further.

Looking forward to hearing from you if needed!

Hi @ravensen,

Did you send the screenshots to the mentioned address? I have not received any yet. And I would like to know the version number you’re currently using, so I can make sure I debug in the correct version.

Hello @ravensen,

Besides some screenshots, could you tell me what version of our plugin you are currently using? That would help me to check out the issue.

You could send the screenshots to michel (@) wpmarketingrobot.com.

@thaotran-1,

Yes, you can have as many products as you want. We have users with more than 10.000 products in a feed :-).

I agree with @kanlukasz that this is weird and not what we want as developers. I now need to clear my error logs every morning to make sure I get a clean slate while working on the code.

I also don’t get the advantage of it. Starting and ending the automatic updates is normal behavior of WordPress and not something that should be logged in an error log.

Really annoying, and I don’t understand why I don’t see more developers complaining about it. If nobody complains, it probably won’t be changed.

Solved through email.

I agree with @kanlukasz, this is weird. I’m a plugin developer and want to keep my dev servers in debug mode, but I now get an annoying error file every morning I start the server. I disabled automatic updates, but that is not ideal because of the security risks.

You could try to .zip the text file. It could be that my mail server sees the text file contains HTML code and blocks it.

If that does not work, let me know and we will try a different approach.

Hi @erwin1974,

Did you send the requested html to the mentioned email address? I’ve not received it yet.

Can you copy an example of the short description, including the used html, and copy that to a .txt file and send that file michel (at) wpmarketingrobot.com?

Hi @erwin1974,

Where you able to solve the issue? Can we close your topic?

Hi @erwin1974,

Are you sure you are using the correct “Product description” field in WooCommerce for the description? Could it maybe be that you are using the “Product short description” field in WooCommerce? If so you could select the “Product Short Description” as source.

Or could it be you are using a third party plugin to add the product descriptions to the products on that specific shop?

Hi David,

I hope the reply from Auke helped you understand how to use the shipping settings in your Merchant Center.

As we have not heard from you in a while, I would like to close your topic, as we don’t want to leave topics open. Don’t hesitate to reopen it if there is anything else that needs clarification or further explanation.

@valantis_c,

Ok, great. Nice that it’s working again. I’ll close your topic then. Don’t hesitate to open it again should you have any follow-up questions.

@valantis_c,

One other idea. It could also be that the feed is not the problem, but the browser you are using. If you open the feed in a different viewer, like a text editor, the feed loads without issues. You can also try to open the feed in the source viewer (open the page in your browser, right-click on the page and select the “view page source” option). The feed will show up correctly again.

You could offer the feed to Google, and I expect it will just be accepted as it is.

Let me know your thoughts on this topic.