Thanks for the reply.
No There is no custom skin. The skin is set to use the default one called ‘Main plugin folder – master’.
I have figured out that there must be a theme conflict because when I change the theme to twenty sixteen it picks up the default skin css without a problem.
I am currently using a custom theme that is quite outdated and old now. This is the live version of the site () which does not have the plugin. I am working from a offline copy.
What is the best way to fix this conflict?