michaelisc

Thanks so much! That did the trick. VERY helpful and quick!

The problem was resolved by switching to WP Sidebar Login

Many thanks, CF02.

We’re selling tuition so there’s no shipping. Here’s what fixed it for me. Your suggestion to slide the country above the state did the trick. Seems odd that this would be so critical.

Update- switched to 2014 theme. Problem persists.

Update- I disabled all plugins. This did nothing to solve the problem. I kept the cache program disabled and flushed the theme cache- nothing.

I’m having the same problem. I am using WordPress 3.9.1 and just upgraded WP E-Commerce to 3.8.14.1 https://www.campamerican.com. When I put in a test order and try to purchase through Pay Pal I get a refresh and a message “please enter a valid state” in the “Billing” section. When I put in a valid state (any state) the process repeats with the billing state disappearing.

Any solutions?

Problem resolved

Many thanks to Mihai who took the time to help fix this issue and also to Pye Brook.

Partially this was an old wpsc folder called “Themes” which was from a very old version. After doing a complete backup (website and database) this was removed. That fixed the state drop down. Also there seems to have been a change of field names in the “ship to” which created havoc with Shipping same as billing.” Once the unique names were restored to the proper fields it all came back to operational.

All is now working as it should. Should I mark as resolved?

Thank you for that suggestion. I have to report, though, that this did not work. I’ve tried it in several browsers to see if that was the issue. Nope. I deactivated and reactivated. Nothing. I currently don’t have a caching program running due to an incompatibility with W3 Total Cache so I can’t clear the cache.

Any other suggestions?

I’ve tried deactivating all plugins to no avail. I’m now completely stumped.

I had this issue with one of my websites after the upgrade. It turns out that I wasn’t prompted for the database upgrade. I deactivated WP E-Commerce and then reactivated the plugin, got the database upgrade prompt and it all came back when the upgrade completed.

Yes to both questions. But something is keeping this instruction from being implemented.

I am going back and deactivating plugins to see if that is the issue.

Pye Brook and Justin Sainton please check emails for a temporary administrator notification and password.

Update. I have now been able to enable the billing state. I changed a setting in the set up with the name “billingstate.” That made the state drop down box appear. However, the “same as billing” box refuses to appear as does the “shippingstate” choice.

Thank you. What I can confirm is that in the “Checkout” section of the dashboard settings there is no “Shipping state” or “Delivery state” choice only shipping and delivery country which formerly included the 50 states for the United States in a drop down box. I have tried several combinations of settings to no avail.

I can also report that the “same as billing” check box is not showing even though it has been set and re-set to appear repeatedly.

Thank you for your quick reply. I had the version before 7.0.3. I upgraded directly to 7.0.4. I also updated Share This at the same time. That appears to be working just fine.

My particular issue is when I try to publish or upgrade a post. When I do so, what happens is that I get a message saying “Connection lost.” Sometimes that crashes access to the database and sometimes that clears and the update or publish is completed.

This problem disappears when I move the Search Everything plugin to an inactive folder by FTP.