michael98

Can anyone help with this query? Tried asking over on the dfactory website, but no luck there either ??

Just a quick update.

It seems this was an issue at our end, and nothing to do with TaxoPress, so apologies for troubling you on this one

Thanks again for the support

I thought that was the case, once deleted they are gone.

I will check further at this end and come back to you with more information

Hi Steve,

Appreciate the very quick reply.

I assume there is no way to make it queue up the requests to add it to the metabox, otherwise it appears clicking too quickly cancels the previous request, and you only get half the tags you were expecting

Just to confirm this appears to have fixed the error, thankyou !

I know you couldnt recreate this in your testing, are there any clues as to why some of us had the problem but not everyone? (I am thinking was it because of the WP version or classic editor or something?)

We will try creating a test site with similar plugins etc to see if the issue occurs there

No, we have tried multiple browsers and operating systems as we have multiple authors around the country, all getting the same issue.

We will have a look again at plugins/cache settings etc see if we can find anything.

There is some issue preventing the script from running/loading (as seen in the console error above) Not sure what changed between 3.6.1 and 3.6.2 but we are working fine with 3.6.1

@stevejburge Thanks for the possible solution.

We have never used the legacy options and currently only use the Suggest Terms option, to suggest Tags for posts. We use the ‘Suggest existing terms on your site’ option, and do not use the show existing terms option.

I have tried removing and reinstalling Taxopress but the options are already set to how we had them before. I was wondering if there was a way to remove everything and have a complete fresh install to try?

(In the meantime we have reverted to 3.6.1 and all is working as it did before)

• This reply was modified 2 years, 5 months ago by michael98. Reason: Added info on reverting

Thanks for the reply.

It happens on browsers on both Windows and Android.

It happens in both the classic and block editors.

It only occurred after the last Taxopress update.

I am currently going through a testing process with other plugins to see if I can find which may be conflicting

So, further information ??

This error is shown on the post edit screen (classic editor) for the Suggested Tags Box

It appeared after the last update

It occurs in Edge & Chrome Browsers

The following error information appears in the console. Please let me know if you need more info

Uncaught TypeError: Cannot read properties of undefined (reading 'suggest_term_use_local')
    at HTMLDivElement.<anonymous> (helper-suggested-tags.js?ver=3.6.2:8:48)
    at Function.each (load-scripts.php?c=0&load%5Bchunk_0%5D=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.8.4:12:3003)
    at s.fn.init.each (load-scripts.php?c=0&load%5Bchunk_0%5D=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.8.4:12:1481)
    at HTMLDocument.<anonymous> (helper-suggested-tags.js?ver=3.6.2:3:34)
    at e (load-scripts.php?c=0&load%5Bchunk_0%5D=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.8.4:12:30038)
    at t (load-scripts.php?c=0&load%5Bchunk_0%5D=regenerator-runtime,wp-polyfill,wp-hooks,jquery-core,jquery-migrate,utils&ver=5.8.4:12:30340