Michael Travan

Hello @cutu234,

yes, we’re almost sure you’re all adults but we also have to ensure a smooth experience with our plugin for all our users. Sending an attachment on a newsletter will almost invariably lead to being blocked by spam filters. File size and bandwidth limits are also an issue of course. So I’m sorry but no, that’s never going to be an option.

Michael

Hello,

yes, in the same page of our documentation you can find a section called Profile Fields tag. Using that you can recall a custom profile field (see the number you’ve given to that field) in a newsletter.

Michael

Hello @forinn,

sorry for this delay. You can whitelist this IP: 84.33.80.206

Thanks,

Michael

Hello,

could you please send me a screenshot of the issue so I can better understand what’s happening here?

Thanks,

Michael

Hello,

I’ve passed this to our developers, it might be a bug. Thanks for your feedback.

Michael

Hello @bibeldans,

you already opened a support thread on our own forum. Let’s continue the conversation there, thank you. I’ll flag this as solved.

Michael

Hello @ernstwg,

not at this moment. However, I’ve passed this to our developers for further evaluation.

Thanks,

Michael

Hello @cutu234,

thanks for the clarification. Please note that a token is strictly necessary.

Michael

Hello @blue2shop,

I think we found what’s wrong here. It seems you’re sending with Brevo by using Wp Mail SMTP with tracking active. Tracking doesn’t work well with special encodings, so you should turn that off. I’d also suggest you to use our free Brevo integration addon, which connects directly with Brevo (and hence you can stop using Wp Mail Smtp).

Michael

Hello Johannes,

yes we found them, sorry for this delay. Sometimes emails just slips by, our bad. Email headers seem ok, please check in Help > Status what you see in the section database, if you can send me a screenshot of that section.

Hello @cutu234,

may I ask you where these subscribers come from? How do this function work exactly?

Michael

Hello @ernstwg,

if no excerpt is explicitly set for a post, our plugin use the first part of the post content. Is this not working for you? Are you referring to the posts block?

Michael

Hello @rudiexp,

this is best done from the database, as you can’t do these kind of edits massively from the plugin frontend.

Thanks

Hello @forinn,

first of all, let’s focus on the registration form issue. You said you’ve added the code I suggested, is that still online? I can’t see it on the link you’ve provided. For troubleshoot purposes, it might be better to create a test page (you can put it behind a basic auth, if needed) where you can replicate the same registration form and where we can perform some tests. I need to take a look at how you implemented the code we provided: <label><input type="checkbox" name="newsletter"> Subscribe our newsletter</label> and check if it fires the user registration.

Thanks

Hello @blue2shop,

didn’t heard back from you. Did you send the test mail I asked?

Thanks,
Michael