Michael Travan

Hello @rohitkc7, can you confirm that this topic has already been resolved?

Thanks,
MIchael

Hello @auwris and thanks for using our plugin. That error is generated by another plugin (this one) so you’d need to contact their support channels in order to get helped. Of course we’re available for collaboration, should they need any info from our end.

Thanks,
Michael

Hello,

unfortunately no, there is not. However it should be fairly simple to extract the email fields only from the csv.

Thanks,
Michael

Hello @tecca and thanks for using our plugin.

Yes of course, you can use our export feature by going to Subscribers > Export. Let me know if you need further assistance!

Thanks,
MIchael

Hello @alnsop and thanks for using our plugin.

If you describe me what exactly you are experiencing difficulties with, I can guide you in the right direction.

Thanks,
MIchael

Hello @imagiscapeca and thanks for using our plugin. Did you try to see the massive options by going to Subscribers > Maintenance > Lists? There you can massively assign lists to subscribers without list or add lists to subscribers already assigned to a list.

Thanks,
Michael

Hello @vasilis4sar,

unsubscribed users cannot be automatically deleted from your list, however you can delete them in batches, using the filters.

Thanks,
Michael

Hello @joelhdez89, and thanks for using our plugin. If you need support with one of our premium addons, please open a ticket on our website.

Thanks,
Michael

• This reply was modified 11 months, 2 weeks ago by Michael Travan.

Here’s report number if you need it:

Report number: ZUFTXQES
Report date: 03/25/2024 09:17:19

Hello, same issue here, from a couple of weeks. Lots of cURL timeouts when trying to pull images and generic “failed to pull” messages. Is there a specific reason or should I contact support as well? I’m well under credits limit and all IPs are whitelisted.

Hello, and thanks for using our plugin. That’s just a warning message, however we will look into it.

Michael

Hello @aletheianature, and thanks for using our plugin. Sorry for this late reply. First of all, which sending method are you using when sending newsletters with our plugin? Smtp or directly from your WordPress website?

Thanks,
Michael

Hello @stanxxx and @handmadehome, I do thank you for your precious feedback, which we will surely take into consideration. We don’t plan on dismissing our simple yet cookieless captcha, but, being aware of its limits, we need to consider also more powerful options. We will offer this as an option, and at the same time we will improve our own captcha.

Thanks,
Michael

Hello @handmadehome, and thanks for using our plugin. At the moment our simple captcha page cannot be customized, unless you customize it manually editing /newsletter/includes/antibot-subscription.php. However this will be overwritten at every update. We are currently considering switching to industry leading Captcha solutions such as Google Captcha.

Thanks,
Michael

Hello @realmaker, and thanks for using our plugin. That seems the action of an aggressive spam filter, I’d suggest you to activate 2-step unsubscription to avoid this issue. Unfortunately it’s something we can do little about.

Thanks,
Michael