Matthew

Hi @marcodocker,

Thank you for your thoughtful feature request regarding the integration of WPStatistics with MainWP.

I have forwarded your request to our team for further review and consideration.

Rest assured, we take all user feedback seriously and continuously work to improve WP Statistics based on valuable input like yours.

Thank you again!

Regards,
Matthew

Hi @emanuelemn,

Thank you for starting the topic!

To display the number of views for the posts, kindly navigate to Statistics > Settings > Display Options > Frontend Display in your WordPress admin area. From there, enable the “Views in Single Contents” option.

Additionally, you can choose whether to show the number of views before or after the content, depending on your preference.

For reference, please check this image: https://i.vgy.me/sTbcHO.png.

If you have any further questions or need assistance, feel free to reach out!

Regards,
Matthew

Dear @rpweb777,

Thank you for clarifying where the issue occurs.

Please rest assured we’ll continue working to replicate the issue and investigate the cause.

If you’d like to share screenshots, you can use free image-sharing services such as https://imgbb.com/, https://imgur.com/, or https://vgy.me/.

Thank you!

Regards,
Matthew

Dear @rpweb777,

Please accept my apologies if my initial request was unclear.

To clarify, could you kindly let us know exactly where this issue occurs? Are the quotation marks being replaced in the content of your posts/pages, or are they from strings in the admin area? A screenshot would greatly help us understand the situation better.

Additionally, please note that we have not been able to reproduce the issue with WP Statistics (tested with version 14.0, 14.9, and 14.10) and WordPress version 6.6.2. For your reference, here are the screenshots: https://i.vgy.me/lun3rN.png -> https://i.vgy.me/oKUJSD.png.

Thank you for your cooperation!

Regards,
Matthew

We are glad to hear that!

Should you need further assistance or have any questions, please don’t hesitate to reach out.

Regards,
Matthew

We are glad to hear that the issue has been resolved.

Thank you for your continued support!

Regards,
Matthew

Dear @kraken2k,

I’m pleased to inform you that we have addressed the issue in our recent update, version 14.11.3.

Could you please update WP Statistics and let us know if the issue has been resolved?

We look forward to your response!

Regards,
Matthew

Dear @spletnasinergija,

I’m pleased to inform you that we have addressed the issue in our recent update, version 14.11.3.

Could you please update WP Statistics and let us know if the issue has been resolved on your website?

We look forward to your response!

Regards,
Matthew

Hi @ryuji009,

Thank you for opening the thread!

Could you please confirm if you are using WordPress version 6.7?

If so, we recommend updating WP Statistics to version 14.11.3, as this version addresses the issue related to translation loading.

We look forward to hearing your feedback and are here to assist further if needed!

Regards,
Matthew

Dear @dagnydom,

After reviewing the requests on your website, I can confirm that they are not being successfully submitted, and as a result, the data is not being recorded properly.

I’ve already notified our team about this issue, and they are actively investigating the problem.

In the meantime, could you let us know if you are using any cache plugins?

Thank you!

Regards,
Matthew

Hi @francy27,

Thank you for opening the thread!

Kindly note that the Automatic Cleanup option is enabled by default and set to 180 days. This feature helps remove older data to enhance database performance and improve overall website efficiency.

Additionally, we are aware of the issue with the alert (popup) and would like to assure you that our team is actively working on a fix, which will be included in an upcoming release.

Lastly, we regret to inform you that deleted data cannot be restored. Please consider disabling the Automatic Cleanup option if you need to keep the older data.

Thank you!

Regards,
Matthew

Hi @gooloode,

Thank you for reaching out to us!

Could you please confirm whether WP Statistics failed to exclude visits from the predefined list of bots, or if there are visits from bots not included in the default list?

Please note that any unwanted data must be deleted manually from the database if needed. You can refer to our guide to learn more about the tables related to WP Statistics and the type of data each one stores: https://wp-statistics.com/resources/wp-statistics-database-tables/.

Additionally, the Robot Exclusions settings (found under Statistics > Settings > Filtering & Exceptions) offer options to minimize robot visits, such as the Robot View Threshold and Honey Pot Protection.

We look forward to your response!

Regards,
Matthew

Dear @maxbyer,

Could you please confirm if you have deactivated and then reactivated version 14.11 (or later)?

Please note that you do not need to make any manual changes to the database. The missing columns should be created automatically upon reactivating the plugin.

After reactivation, kindly check if the columns are created and test the tracking functionality to ensure visitors are being recorded.

Thank you!

Regards,
Matthew

Hi @rpweb777,

Thank you for opening the thread!

We are glad to hear that the issue has been resolved. However, we would greatly appreciate it if you could share screenshots of the issue with us so we can investigate it further.

Looking forward to your response!

Regards,
Matthew

Dear @bigcheesez,

We sincerely apologize for your less-than-perfect experience with WP Statistics.

Rest assured, we are here to work with you to identify and resolve the issue.

Could you please share your site URL so we can review the XHR requests? Additionally, you might find our troubleshooting guide helpful: https://wp-statistics.com/resources/troubleshoot-the-tracker/.

We would also appreciate it if you could provide screenshots of the issue you are experiencing. Could you let us know exactly what is not being recorded—views, visitors, or something else?

Thank you for your cooperation!

Regards,
Matthew