mhawkins93

Hello! I have been told our WordPress and WooCommerce versions have been updated now. Analytics is still not working.

The conflict test is not doable for us, even on a staging site. All our plug-ins are necessary and it’s not feasible to delete and reinstate so many on an active site. Especially, when it’s been running all along just fine.

See below for the screenshot of our order data storage:

https://snipboard.io/SzhmO7.jpg

Regarding the failed scheduled actions:

https://snipboard.io/WxerJl.jpg

https://snipboard.io/JGKCcB.jpg

https://snipboard.io/k6W58h.jpg

Let me know next steps, thanks.

Hello!

We are not using HPOS, we are using the WordPress posts storage. It appears HPOS is not compatible with some of our plug-ins.

Here is our status report (apologies, I didn’t see a way to attach it to this post).

` WordPress Environment</p> <p>WordPress address (URL): https://alor.com<br>Site address (URL): https://alor.com<br>WC Version: 9.0.2<br>Legacy REST API Package Version: ? 1.0.4<br>Action Scheduler Version: ? 3.7.4<br>Log Directory Writable: ?<br>WP Version: ? 6.5.5 – There is a newer version of WordPress available (6.6.1)<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment</p> <p>Server Info: Apache<br>PHP Version: 8.2.19<br>PHP Post Max Size: 100 MB<br>PHP Time Limit: 3600<br>PHP Max Input Vars: 10000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2</p> <p>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 50 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? 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– 3.4.0<br>Shopkeeper Extender: by Get Bowtied – 3.7<br>Product Size Charts Plugin for WooCommerce (Premium): by theDotstore – 2.4.4<br>Subscriber Discounts for WooCommerce: by AMP-MODE – 1.5.2<br>Typeform: by Typeform – 2.9.1<br>Woo Additional Terms: by MyPreview – 1.6.6<br>WPC Frequently Bought Together for WooCommerce: by WPClever – 7.1.6<br>Woo Custom Stock Status: by Softound Solutions – 1.5.2<br>WooCommerce.com Update Manager: by Automattic – 1.0.3<br>Variation Swatches for WooCommerce – Pro: by Emran Ahmed – 2.1.3<br>Variation Swatches for WooCommerce: by Emran Ahmed – 2.1.1<br>Avalara AvaTax: by Avalara – 2.7.2 (update to version 2.8.0 is available)<br>WooCommerce Buy One Get One Free: by Oscar Gare – 5.2.4 (update to version 5.3.2 is available)<br>WooCommerce Conversion Tracking: by weDevs – 2.0.12<br>WooCommerce Customer/Order/Coupon Export: by SkyVerge – 5.5.1<br>WooCommerce Legacy REST API: by WooCommerce – 1.0.4<br>WooPayments: by Automattic – 7.8.1 (update to version 8.0.2 is available)<br>WooCommerce PayPal Payments: by WooCommerce – 2.8.1 (update to version 2.8.3 is available)<br>WooCommerce Google Product Feed: by Ademti Software Ltd. – 11.0.10 (update to version 11.0.12 is available)<br>WooCommerce: by Automattic – 9.0.2 (update to version 9.2.2 is available)<br>Wordfence Security: by Wordfence – 7.11.7<br>WordPress Importer: by wordpressdotorg – 0.8.2<br>Yoast SEO Premium: by Team Yoast – 23.0<br>Yoast SEO: by Team Yoast – 23.0<br>WP Fastest Site Search: by Expertrec – 5.3.8<br>WP Headers And Footers: by WPBrigade – 2.2.0<br>WP Mailgun SMTP: by InkThemes – 1.0.7<br>WP Migrate: by WP Engine – 2.6.13<br>ProfilePress: by ProfilePress Membership Team – 4.15.10<br>WPMU DEV Dashboard: by WPMU DEV – 4.11.26<br>Yoast SEO: WooCommerce: by Team Yoast – 16.2<br>Smart Coupons For WooCommerce Coupons: by WebToffee – 1.8.0<br>YITH WooCommerce Frequently Bought Together: by YITH – 1.38.0 Inactive Plugins (3)</p> <p>NitroPack: by NitroPack Inc. – 1.15.3<br>SafeOpt Tags: by Addshoppers – 1.0.0<br>Seraphinite Accelerator (Extended, limited): by Seraphinite Solutions – 2.22.3 Dropin Plugins ()</p> <p>advanced-cache.php: advanced-cache.php Must Use Plugins (7)</p> <p>Force Strong Passwords – WPE Edition: by Jason Cosper – 1.8.0<br>Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.17<br>WP Engine Cache Plugin: by WP Engine – 1.3.1<br>WP Engine Seamless Login Plugin: by WP Engine – 1.6.1<br>WP Engine Security Auditor: by wpengine – 1.1.1<br>WP Engine System: by WP Engine – 5.0.1<br>WP Migrate Compatibility: by Delicious Brains – 1.3 Settings</p> <p>API Enabled: ?<br>Force SSL: –<br>Currency: USD ($)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>pw gift card (pw-gift-card)<br>simple (simple)<br>subscription (subscription)<br>variable (variable)<br>variable subscription (variable-subscription)</p> <p>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)</p> <p>Connected to WooCommerce.com: ?<br>Enforce Approved Product Download Directories: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – Logging</p> <p>Enabled: ?<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 45 MB WC Pages</p> <p>Shop base: #2851 – /shop/<br>Cart: #6 – /cart/<br>Checkout: #7 – /checkout/<br>My account: #8 – /my-account/<br>Terms and conditions: ? Page not set Theme</p> <p>Name: Shopkeeper Child<br>Version: 1.0<br>Author URL: http:%20//www.getbowtied.com/<br>Child Theme: ?<br>Parent Theme Name: Shopkeeper<br>Parent Theme Version: 2.8.3<br>Parent Theme Author URL: https://www.getbowtied.com/<br>WooCommerce Support: ? Templates</p> <p>Overrides: shopkeeper-child/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0<br>shopkeeper/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1<br>shopkeeper/woocommerce/cart/mini-cart.php version 3.7.0 is out of date. The core version is 7.9.0<br>shopkeeper/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1<br>shopkeeper/woocommerce/checkout/form-login.php version 3.4.0 is out of date. The core version is 3.8.0<br>shopkeeper-child/woocommerce/checkout/review-order.php version 3.8.0 is out of date. The core version is 5.2.0<br>shopkeeper-child/woocommerce/content-product.php<br>shopkeeper/woocommerce/content-single-product.php<br>shopkeeper/woocommerce/global/quantity-input.php version 3.6.0 is out of date. The core version is 7.8.0<br>shopkeeper/woocommerce/global/sidebar.php<br>shopkeeper/woocommerce/global/wrapper-end.php<br>shopkeeper/woocommerce/global/wrapper-start.php<br>shopkeeper/woocommerce/loop/loop-end.php<br>shopkeeper/woocommerce/loop/loop-start.php<br>shopkeeper/woocommerce/loop/no-products-found.php version 2.0.0 is out of date. The core version is 7.8.0<br>shopkeeper/woocommerce/myaccount/form-login.php version 3.6.0 is out of date. The core version is 7.0.1<br>shopkeeper/woocommerce/order/form-tracking.php version 3.6.0 is out of date. The core version is 7.0.1<br>shopkeeper/woocommerce/single-product/add-to-cart/simple.php version 3.4.0 is out of date. The core version is 7.0.1<br>shopkeeper-child/woocommerce/single-product/meta.php<br>shopkeeper/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 7.8.0<br>shopkeeper/woocommerce/single-product/product-thumbnails.php<br>shopkeeper-child/woocommerce/single-product/short-description.php<br>shopkeeper-child/woocommerce/single-product/tabs/tabs.php version 2.4.0 is out of date. The core version is 3.8.0<br>shopkeeper/woocommerce/single-product.php<br>shopkeeper/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0</p> <p>Outdated Templates: ?</p> <pre class=”wp-block-code”><code> Learn how to update</code></pre> <p>WooPayments</p> <p>Version: 7.8.1<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 150707152<br>Account ID: acct_1LhFiH2HCtCO6GPv<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Enabled (checkout)<br>WooPay Incompatible Extensions: No<br>Apple Pay / Google Pay: Enabled (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Auth and Capture: Enabled<br>Documents: Disabled<br>Logging: Enabled WooCommerce Google Product Feed feeds</p> <p>6de5526d6fb0f745: Google merchant centre product feed<br>  Type: google<br>  Category filter: -<br>  Categories: – WooCommerce Google Product Feed options</p> <p>Include variations in feed: Enabled<br>Send “item group ID”: Enabled<br>Expanded schema markup: -<br>Debug key: 1fb509d3-bf1c-41ae-a2a8-0d449b5bf460 WooCommerce Google Product Feed fields</p> <p>Title: Pre-populates from product product_title.<br>Product description: Main product description (full preferred) plus variation description<br>Availability (in stock products): Defaults to “in stock”.<br>Availability (backordered products): Defaults to “in stock”.<br>Availability (out of stock products): Defaults to “out of stock”.<br>Brand: Defaults to “ALOR”.<br>Manufacturer Part Number (MPN):<br>Product Type:<br>Google Product Category:<br>Size system: WooCommerce Google Product Feed DB status</p> <p>Database version: 17<br>Active database version: 17<br>wc_gpf_render_cache: Empty<br>woocommerce_gpf_google_taxonomy (en-US): 5595 items Buy One Get One Free</p> <p>Database version: 5.2.4<br>Legacy options: yes<br>Disable coupons: no<br>Custom attributes: no WooCommerce PayPal Payments</p> <p>Onboarded: ?<br>Shop country code: US<br>WooCommerce currency supported: ?<br>Advanced Card Processing available in country: ?<br>Pay Later messaging available in country: ?<br>Webhook status: ?<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: –<br>Used PayPal Checkout plugin: ?<br>Subscriptions Mode: Disabled Admin</p> <p>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page</p> <p>Disabled Features: minified-js<br>new-product-management-experience<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>launch-your-store<br>product-editor-template-system</p> <p>Daily Cron: ? Next scheduled: 2024-08-24 03:13:43 -07:00<br>Options: ?<br>Notes: 201<br>Onboarding: completed WooCommerce Customer/Order/Coupon Export</p> <p>Automated exports: 0<br>Custom formats: 0<br>Next export: Not scheduled Action Scheduler</p> <p>Complete: 320<br>Oldest: 2024-07-26 17:21:23 -0700<br>Newest: 2024-08-06 00:22:57 -0700</p> <p>Pending: 3,609<br>Oldest: 2024-07-30 12:21:48 -0700<br>Newest: 2024-08-26 05:38:02 -0700</p> <p>Failed: 9<br>Oldest: 2024-07-26 19:29:01 -0700<br>Newest: 2024-07-29 19:29:14 -0700</p> <p>Canceled: 1,713<br>Oldest: 2024-07-27 16:49:02 -0700<br>Newest: -0001-11-29 16:07:02 -0752 Status report information</p> <p>Generated at: 2024-08-26 05:40:19 -07:00<br>`

For the Scheduled Actions, I’m seeing 9 failed:

There are 3,609 under pending. Here is the first few, let me know if you need more:

Where do I find the recent fatal error logs? I’m not seeing anything under System Status marked as this. The Logs tab also doesn’t use those terms.

Thanks,

Morgan

We have quite a few pages of Scheduled Actions.

I have checked all the actionable statuses, stopped the import, and restarted and it is still stuck at 0.

Hi! Everything I’m seeing under Scheduled Actions says Complete. We have quite a few pages though, how many should I go through?

As for Actionable Statuses, only Completed is checked. Should the others be checked as well?

Thanks,

Morgan