Michael G

Are you using GoDaddy?

It’s a conflict between their version of PHP and your version of WP.

I’m not that technical, but I’ve been struggling with this problem for weeks. I’ve read every post on the subject, including this one… And I notice a lot of people use GoDaddy.

So yesterday, I moved the site to another hosting company and the problem immediately disappeared.

If you’re not with GoDaddy, I can still help you.

Login to your control panel on your hosting account. Try and see what version of PHP they are running, or just call them I suppose.

Are you using the latest version of WP? It’s not compatible with your hosting company’s PHP. If your hosting company is GoDaddy, save yourself a hell of a lot of time and future frustration and just find somebody else.

I have been researching this problem for two weeks. TWO WEEKS or LONGER!!!

Nobody had an answer, but I started to notice “GoDaddy” coming up again and again. Through process of elimination, I found that GoDaddy was the problem and a new hosting company was the solution.

Donald– I think I can help you with this.

First, are you with GoDaddy?

Problem solved. Switch to a better host. Dreamhost is cheap and it works.

I currently use WiredTree, but that might be more than you need. They are very good, but expensive if you only have one or two websites.

Donald- I resolved my problem. It wasn’t the software– it was my hosting company. GoDaddy.

Are you with GoDaddy by any chance?

I moved to WiredTree and all the problems immediately disappeared.

This has something to do with the version of WP you are using and the version of PHP that GoDaddy uses.

DId you ever resolve this? I am having the same issue…

It seems to go away every few minutes….and then come back.

I do think a lot of this has to do with my hosting company and I just signed up with a much better company.

However, I am still dead in the water, because the only page I get 500 server errors is the BPS page. I can move all around my dashboard, until I get to BPS.

So is there a clean way to uninstall this, without going through the BPS dashboard?

Oh… And I’ll be VERY HAPPY to rate this plugin and donate if you can get this resolved today. I have been trying to fix it for two days… Thank you again.

Thank you.

I think you misunderstood though– I meant take my domain address out of this very thread– as I posted it in the 5th message down. No big deal though. Just wondering if you had editorial control of this thread.

But seriously, I am so sorry, because my site is now functioning perfectly, since I did everything you told me to…

But guess what? Now BPS isn’t functioning. I think this is how the whole thing started. The whole mess started at this stage.

When I try to go to any BPS pages (within the dashboard), I get a 500 server error. That’s why I deleted the plugin via FTP last time… and everything broke.

So now I realize, that for whatever reason, BPS just won’t work with this site. I wish it did. I love the features.

I’m so sorry that you’ve spent so much time on this sir (or ma’am), but I promise to leave you alone if you can help me with this last step. This plugin doesn’t like my site or my site doesn’t like the plugin.

Ugh.

Yes, admittedly, I’ve been actively involved in SEO since Google appeared on the scene in 1998 and I was a systems analyst reverse-engineering the algorithm.

When I started using WordPress- a quick change from Expression Engine– I used the .html permalinks to give Google a sense of “permanence” and it worked great.

Now, it’s just something that I do, because I’ve always done it. Not sure it helps anymore, but I know it doesn’t hurt… So I keep doing it.

I have acquiesced however. I changed my permalinks and so far, all has been good. Thanks again for all the help.

It looks like I can’t edit my earlier posts. Do you know anyway I can get my domain name outta here?

Thank you so much.

No, no typo. This is my custom structure:

/%postname%.html

I need to append .html to addresses. I don’t really have a way around it. Since I can’t follow the recommended permalink structure, would you recommend I remove the plugin?

Okay. Not sure what is happening. The site is down again. I was just inside, and the last thing I did was click the custom code area of BPS and was just reading the description of the fields. Then, I clicked on the dashboard, and I’m getting the No Input File problem again.

Okay. All fixed!

Thank you so much!

Really, I wouldn’t have slept tonight.

Thank you.

Okay. I went back to do what I said I was going to do. And, oddly, the site is up. Very odd. I did nothing.

But, if I click on any links (contact us page, for example), I get a 404 error. It might have something to do with the .html plugin I am using. I will disable that and update this post again.

Thank you again.

Okay. I did it.

Right now, at sdsfamilylaw .com, it is just saying “No Input File Specified.” That’s it. No server error, nothing.

Now, I think I am supposed to put the .htaccess back… But I don’t think the site will be accessible in any way, until I delete BPS.

I will put the .htaccess back in the root. And see if that fixes the problem. But I am pretty sure the problem will remain. I need to delete BPS, using FTP in order to get it working again.

By the way, after I installed BPS, I was able to make the files. After I made the backups, using automagic buttons, I just reloaded the root in another tab and I saw the index page. No problem. Then I clicked on one of my links, and got a 404.

Then, after the 404, I get the “input file” error. It’s almost like it degrades in stages.

In case you respond quickly again, I will just let the site be down for a little while before I start. Just in case you might have another idea.

Thank you again. I do appreciate it.

Thank you so much for responding so quickly.

I just want to make sure I don’t break anything again. So, as I understand it: I will download my .htaccess file, just in case. Then I will delete the .htaccess file from my root using FTP.

Then, I will re-install BPS and start with step 1?

Thank you so much, again. I’m really sick about this.