mewian

Edit 2 :
So the only thing I have done was uncheck the option and I still had the error message (but order pending anyway)

SO I have re-checked the option and supposedly everything was exactly as before and now I still have the error AND error appears with existing account too…

Initialy error was :
We are unable to process your order, please try again.
-> when creating account in checkout
Now error is :
Transaction was unsuccessful. Please try another card or try another payment method.
-> when creating account in checkout AND using existing account (I have test with connection prior to cart validation and connection when checking out)

Hello,
I have the exact same issue on my website. I can’t find any log of what’s happening and causes error è_é
I currently testing checkout behaviour, and probably end up disabling account creation in checkout …
Hope we’ll have some correction soon…

Edit :
Ok, so I’ve unchecked account creation in checkout and now I have another error message when ordering : Transaction was unsuccessful. Please try another card or try another payment method.

BUT THE ORDER STILL APPEARS AND PAYMENT IS TAKEN…

And again no logs anywhere to be found…

• This reply was modified 4 years, 7 months ago by mewian.