metaphorcreations

It looks like iOS doesn’t include Arial Black by default in their system fonts, which is why is looks different on your iPhone. I didn’t realize this myself, so it’s good to know.

My suggestion is to choose a different sans-serif Google font like Lato or PT Sans, with a heavy font-weight. This will load the font on all devices and ensure they are all using the same font… Now, with that said, I am realizing that my font-weight selector is not working correctly right now (I must have missed a google font update) and I am currently working on a fix for this.

You can hide the title by going to the Display (tab) > Title (tab) and then setting the Display option for the title.

I’m sorry you ran into issues. I assure you that it does work, but you may have some sort of conflict on your site. The admin pages are built with javascript, so if your admin has a javascript error that could cause an issue. If you’re willing to, please run through the following article to see if there’s something else on your site that is affecting this: https://www.metaphorcreations.com/article/general/plugins/test-plugin-conflicts/

Plesae reach out to me through this form for more help, if interested: https://www.metaphorcreations.com/contact/

Thanks!

Great, glad it worked for you!

There is a play/pause button built into the Ticker display. While on the Display > General tab, scroll down to the bottom and you’ll see a checkbox for “Add a play/pause button to the container“. Just enabled this checkbox and you’ll see the button display below the ticker. There currently aren’t any settings for styling the button out, so you’ll need to use custom CSS for that.

No worries, I’ll help you out. Since this is for a paid product, let’s continue this discussion on the support ticket on my site. I’ll reply to that now and close this one out.

Thanks for contacting me. I’ll do my best to answer your questions:

1. Layouts and Displays are templates to (optionally) be used with your Ditty. Layouts are how you template out (html/css) your individual items. A Display is the main container for the Ditty (Ticker, List, Grid, etc…). You can also have completely custom layouts and display settings within your Ditty without using a template for either. The Ditty shortcode is what you would use to add the ticker to your website. The Layout and Display menu screens are only if you want update/edit one of your templates directly, outside of the main Ditty editor.
2. Here is the template I am using on my site: https://www.metaphorcreations.com/wp-content/uploads/2024/09/layout-post-horizontal-alpha.json. Open the link and save to save the .json file to your computer. You can then use the Ditty > Import/Export screen on your site to import the Layout to use for your RSS item.

If you haven’t already, please run through these 2 articles:

1. https://www.metaphorcreations.com/article/ditty/general/quick-start/
2. https://www.metaphorcreations.com/article/ditty/general/using-layouts/

I’ll have to check out the global Ditty issue later tonight to see if I can replicate. Let me know if you have any further questions on this things above. Thanks!

Ok, thanks for letting me know. If the issue pops up again feel free to create another ticket.

It’s hard to say what is going on here. When do you see the 404 page? When you try to edit the Ditty?

Did you import the Ditty after re-installing WordPress, or did it already exist in the Database?

Let me know if you are still having any issues, or if finding the cache problem has resolved this. Thanks!

It should work the same regardless of the display type, so it sounds like you are doing everything correctly if the list display type shows. Can you provide a url to your site where the ticker should be displaying? Thanks!

Ok, I am seeing it now. I do also see the ticker at the top of the site when viewing on my iphone, so it seems to be working for me. What type of mobile phone/browser are you using?

Is the Ditty still added to your site? I’m not seeing any reference to it in the source code.

If you are loading the Ditty using the Global Render method, it’s possible it’s not loading due to a javascript error I’m seeing on your site:

Uncaught TypeError: Cannot read properties of undefined (reading 'left')
at O (ultimate_bg.min.js?ver=3.19.20:1:29295)
at HTMLDivElement. (ultimate_bg.min.js?ver=3.19.20:1:29710)
at Function.each (jquery.min.js?ver=3.7.1:2:3129)
at e..each (jquery.min.js?ver=3.7.1:2:1594)
at jQuery.fn.ultimate_bg_shift (ultimate_bg.min.js?ver=3.19.20:1:25516)
at HTMLDocument. (ultimate_bg.min.js?ver=3.19.20:1:38070)
at e (jquery.min.js?ver=3.7.1:2:27028)
at t (jquery.min.js?ver=3.7.1:2:27330)

@wwwireforks it looks like you are running into a network issue, which may require talking to your hosting provider to see why it is happening. If you’re using the WordPress block editor for other post types, do they load correctly?

You can try running through the following article to see if there are any conflicts, or possibly too many processes happening at the same time: https://www.metaphorcreations.com/article/general/plugins/test-plugin-conflicts/

Let me know if you find anything out from that

Sounds good, let me know if you have any questions relating to the extension. I do have a support system on my site for paid extensions, if you need support on it.