merlinsfab

I am having a hard time recreating my site without my theme and plugins… however I did receive a email today that stated wordpress detected an error with Where Did You Hear About Us plugin

here is the error information they sent. Not sure if this has anything to do with it or not?

Also, your plugin still indicates: Warning:?This plugin?has not been tested?with your current version of WordPress.

It says up to ver 6.4.5 and the current version is 6.6.2 and that is what I am running. Can this be the problem?

Error Details
=============
An error of type E_ERROR was caused in line 68 of the file /home/u691300256/domains/merlinsfab.com/public_html/site/wp-content/plugins/wc-customer-source/includes/wccs-admin-export.php. Error message: Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_billing_first_name() in /home/u691300256/domains/merlinsfab.com/public_html/site/wp-content/plugins/wc-customer-source/includes/wccs-admin-export.php:68
Stack trace:
#0 /home/u691300256/domains/merlinsfab.com/public_html/site/wp-content/plugins/wc-customer-source/wc-customer-source.php(172): WC_Customer_Source_Export::export_data()
#1 /home/u691300256/domains/merlinsfab.com/public_html/site/wp-includes/class-wp-hook.php(324): WC_Customer_Source::display_main(”)
#2 /home/u691300256/domains/merlinsfab.com/public_html/site/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array)
#3 /home/u691300256/domains/merlinsfab.com/public_html/site/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
#4 /home/u691300256/domains/merlinsfab.com/public_html/site/wp-admin/admin.php(259): do_action(‘woocommerce_pag…’)
#5 {main}
? thrown

Well I guess I was not caching my site, not sure if that is good or not?

Cache was set to false in my wp-config.php, I have added this to try cache

define(‘WP_CACHE’, true); // enable the cache
define(‘ENABLE_CACHE’, true); // enable the cache
define(‘CACHE_EXPIRATION_TIME’, 3600); // in seconds

I will have to try a different theme in off hours because I cant access it as non-admin in “Under construction mode” to try and place a order to see if it writes properly.

Any other ideas?
I disabled all plugins, then enabled Woocommerce and Where Did You Hear About Us plugin, then places a order, still did not write the selected location, So with the absolute minimum it still did not work.

Thanks for any help

Thank you for checking, I had not added any plugins since when it stopped writing to the DB, the only thing different is WordPress did have a update, is there a chance that I am on a newer version of WordPress than you are testing on? I am on ver 6.6.1 and the plugin listing still shows your plugin as “Not tested with my version of WordPress”

It looks like the last time it logged the “Where” was August 5th, and nothing since.

Any other help or Ideas? I sure would like to get this working again.

Thank you!

I also just submitted a ticket over at https://analytify.io/support/ incase that works better

Thanks for replying, however I don’t see any solutions you say your team mentioned, where did they mention them?
And when I log into google analytics (analytics.google.com) I can see all the analytics there, I had gone thru the GA4 setup some time back.

Looking forward to hearing back from you