Melpomene

Would appear that it’s also prevented the latest version of Woo Commerce updating.

My host told me

“you installed wordfence, and we are not responsible for bad coding from wordfence and you need to fix that on that plugin you installed
check for WordFence plugin settings and try to disable the ‘Disable XMLRPC’ feature of the plugin.”

Options – More Options – and unchecking the XMLRPC box

has seemingly done the trick

resolved all round then by the sounds of it

Right, it was the ‘acceptance’ if it helps anyone else

It transpires that if its set at inverted the submit button becomes unresponsive but no message alerts you to this being the cause

If you set it at check default it works

All I can suggest you try doing Yakos is another rebuild and submit a form each time you complete a field. I know I failed once when I had stuff set up as a mandatory field and it never alerted me again. It simply stopped sending. It’s a slow process but it means putting it all back together bit by bit. In my case I had text boxes for people’s names up to a total of 12. I filled forms in using 4, but because another appeared in box 5 onwards it went unresponsive but never told me why

I’ve just found the cause I believe having rebuilt the whole thing from scratch and sent everything through bit by bit waiting for it to break

It appears that the ‘acceptance of the terms’ is the culprit. Haven’t quite nailed it yet, but that seems to be the problem

Sadly though it never gave an error message to suggest this was the issue. The button just became unresponsive.

It seems to depend on having the default acceptance on, or inverted. I haven’t quite established which setting is working yet, but should work that out soon

Same thing. No joy.

I can only really describe it as a ‘dead button’; it’s unresponsive. The lightbox works on the mouseover, but there’s no life in it otherwise

What I have noticed since, actually let me explain

I have 3 contacts forms. 2 of them support a specific product, the other one is a general contact form that is pretty much a catch all type of enquiry and is presented as it comes unpacked. The general form seems to be working which would indicate the pathway is clear, even if it too is displaying a different page id in the URL to that in the backend contact form administration stuff

It would seem to indicate that perhaps there is something in the way that the coding has been laid out in the other two that is now preventing the send? However, the code is a copy and paste of something that previously worked.

My inclination is to rebuild it step by step and see where it broke down. I’ve had the odd issue with C7 before though and have it under review as my form of choice, but it does seemingly do what I want it to (for such time as it remains operational).

I’ve got to think that this cloning has caused it though

I would say I’ve resolved it, but i’d be lying!!!

Basically I’ve decided to bring forward by way of programme development a new theme for the website to run. This I’ve now built and its an improvement on the old one and I’m very happy to run it. The bigger problem I now face is that I need to transfer this from a sub domain onto the two websites I’ve got. Big problem!

My host haven’t been terribly helpful and referred me to the wordpress forum for FTP instruction. As ever it starts off with the dreaded assurance “Moving your domain without changing the Home and Site URLs of your WordPress site is very simple”. It strikes me that anything that starts off with this mock assurance that its “simple”, never is. Not surprisingly the instruction continues to rattle off a load of inpenetrable technical speak, which quickly left me flapping in its wake. The sad thing is the person who wrote it probably thinks that it is simple (i’ll promise you it isn’t!)

So I now have what I think is a nice website running a nice theme that would improve the business, but sadly no way of moving this onto the domain I want to use to support it

Can you provide me FTP access of your site so that i will get it from there or download the theme folder via FTP from wp-content/themes
zip and send it to me?

I’d love to (really, I would)

Completing an FTP is a blind spot for me (another) I’ve never done one successfully yet, so it would be something I’d want to learn as I’ve got a couple to have a go at soon before my long suffering hosting compnay get their inevitable ‘help me’ email. If you were able to tell me how I’d happily give it a try. I’m certain I gave you an adminsitrative log in but if it can’t be done from there, then I fear I might not be of any use. I’ll see if I can find this wp-content/ themes thing though. Zipping a file is something I can do! albeit I wouldn’t be that confident I’d recognise what it is I’m looking for even if it were right in front of me

I’ll see what I can do, it might not be that easy though?.

Someone else bought the theme and loaded it on WP for me then sent me the admin link etc and I took it over. I’m not sure I’ve got a ZIP file anywhere with Guesthouse in it

Is there another way of doing it otherwise?

I’ve taken a barely populated wordpress site of 3.8 and put all the same plug ins into it (minus super cache) and ran it on 2012 and the side bar widgets worked.

I then switched that the AIT’s ‘Guest House’ theme and they failed

That would seem to point the finger at the theme?

Right i possibly misunderstood what you were advising. Yes I’m building a new site in a completely different theme (Woo) so I could give that a try

Ah sorry about that. I am conscious that people who ask for support really should have the decency to follow guidance given etc but I’ve just reached a semi-break in what’s currently pinning me down, so I’ll attend to this now.

The theme authors did get back to me with the following gem

“Hi, this is not our plugin, so please contact their support.”

I don’t really have a test site as such. What I had was two independent sites running the same theme. The 3.8 update went through at a 24 hour interval. One of them I’d performed the plug in work on before it happened and so that was unaffected (it probably is now – I’ll check)

They resolved it in the last 5 mins, so credit where credit is due, and I should record my appreciation as i was starting to show the first signs of irritation

Yes, and although I’ll certainly accept that they’ve tried to resolve this, they haven’t as yet succeeded. The last email I had from them could be interpreted that it was a wordpress fault (well that would be my interpretation, almost certainly not theirs) but what they said should happen (the custom menu replaces the default menu automatically) isn’t happening

“When you create a custom menu you simply assign that to the theme Primary Menu area and it will replace the default menu and there will be no need to remove this as it’s done automatically by the WordPress core software itself.”

Quite the opposite happens. It restores the old menu and slices the slider in half again. They also told me it was my fault

“I’m afraid it’s due to the content you have added to the header area and is not a flaw with the theme itself.”

Well there’s no added content in the header area now, it’s all been stripped out. The only thing that’s there is one line of default menu which I can’t get to stop displaying. Once i clear the header of everything it would appear the slider will work. I’d be inclined to interpret this as you can’t run a top menu with the theme, which surely can’t be right?

They did suggest that I overlaid text in the image too as this would increase the size of it, but frankly this wouldn’t work as all it would do is stretch the 25% of the image that was displaying. It wouldn’t restore the 75% that’s gone missing. They also said that the image was too small, despite it being about 40% bigger than the CSS height of 226px in the code

I’m at a bit of a loss you see and just wondered if anyone else had come across the same problem.

There is a bit of me that wonders if there isn’t a wordpress solution here though? If I can clear the header of everything, and keep the top menu bar showing and functioning (a wordpress function?) then this would solve it I reckon?

I wanted to briefly say thanks for the help you’ve supplied, as I think that deserves public acknowledgement. I must confess however, that i simply haven’t been able to get round to addressing this today, so I apologise for that as I am concious that its a bit naughty to do so when someone is trying to assist you.

I’m currently grappling with a CSS issue and trying to build another site. I wish I knew where I could get simple CSS instruction from!!!! As Alexander Pope said, “a little knowledge is a dangerous thing” and i feel that’s the stage I’m at. I can see what needs doing, and can broadly work out about 70% of it, but I simply don’t know where to look in the ‘inspect element’ to lift the coding from, what to call the elements, and probably how to construct it. 70% ain’t good enough though. It equals “won’t work”

I will give some attention to these sidebars on Friday (oh crikey it is Friday) tomorrow I mean

Thanks (I think) as I’m at a bit of a loss then

I can’t drag and drop anything from the ‘available widgets’ into an existing side bar. It’s as if the widget simply isn’t picking up when I click on it. I can add a widget by clicking on it and specifying which side bar I want it to go. That puts its at the foot of a list, so in the worst case scenario I can rebuild from there and delete those above it. OK it’s not ideal, but it will at least work.

I’m inclined to ask if there’s something really silly I could be doing regarding the basics of drag and drop, but then I’ve put enough of these in drag and drop before, and it worked fine until 3.8. It was working fine on my other site simultaneously as that one was updated to 3.8 about 24 hours later. One’s inclined to think there must be something lurking in my machine then? but if it was something unique to the local machine it wouldn’t haven’t worked on either, but for a 24 hour period I could operate one but not the other

As I’ve kind of alluded to though, it isn’t a priority in that I can at least add widgets (albeit a long way round) but I’m at a loss to understand this in truth