Hi there @chcadvocate!
Thanks for reaching out; I’m confident that you’ll get better (and quicker) responses if you create your own post with your question.
You can do that by clicking on the Create Topic link at the top of the forum in which you’d like to post. . .
Tip: Just in case the original poster has opted into follow-up emails, creating your own post will keep their inboxes clean of clutter and help us keep better track of your issue. ??
