MeganSupport

Hi there,

Please can you open a support ticket with us and we’ll provide you with the line of code.

Otherwise — our advice is to simply wait until we release our next round of updates.  We will include the HPOS declarative line in our next updates, which will happen when we have something substantial to release.  There has not been enough demand for HPOS to justify a special round of updates any sooner.

However if HPOS is important to you, you’re welcome to view and upvote the Feature Request we currently have open here:
https://wpwham.com/idea/compatibility-with-woocommerce-high-performance-order-storage-hpos/

We base our update schedule on the 1) urgency of the need (for example, if a security vulnerability ever came to light, we would release an update ASAP to fix it), and 2) the number of clients requesting the specific feature/fix/change.  We deliberately plan our updates to be as infrequent as possible in order to minimize disruptions to our clients.

If the “votes” for this or another Feature Request reach the necessary number of users requesting it, our dev team will adjust their priorities accordingly.

Thanks in advance,
Megan
Support Co-ordinator

Hi there,

Sorry you’re having trouble.? Please note that for queries like this a support ticket needs to be logged via our website here https://slicedinvoices.com/support-ticket/ so that we can assist you further.

Thanks in advance,

Megan
Support Co-ordinator

Hi there,
Sorry you’re having trouble.? For support, please open a ticket via our website here https://slicedinvoices.com/support-ticket/ so that we can assist you further.
Thanks in advance,
Megan
Sliced Invoices Support

Hi there,

WooCommerce is not allowing clients to “ignore” the message and carry on with the current version of our plugin, which works perfectly for clients who do not use HPOS. In fact our plugin also works fine for clients who do use HPOS, but WooCommerce refuses to acknowledge this unless a certain line of code “declaring” our compatibility has been added.

If it is absolutely urgent for you to enable HPOS then you are welcome to add the declarative line of code yourself in your site’s functions.php file.? If you wish open a support ticket with us and we’ll provide you with the line of code https://wpwham.com/support

Otherwise — our advice is to simply wait until we release our next round of updates.  We will include the HPOS declarative line in our next updates, which will happen when we have something substantial to release.  There has not been enough demand for HPOS to justify a special round of updates any sooner.

However if HPOS is important to you, you’re welcome to view and upvote the Feature Request we currently have open here:
https://wpwham.com/idea/compatibility-with-woocommerce-high-performance-order-storage-hpos/

We base our update schedule on the 1) urgency of the need (for example, if a security vulnerability ever came to light, we would release an update ASAP to fix it), and 2) the number of clients requesting the specific feature/fix/change.  We deliberately plan our updates to be as infrequent as possible in order to minimize disruptions to our clients.

If the “votes” for this or another Feature Request reach the necessary number of users requesting it, our dev team will adjust their priorities accordingly.

Thanks in advance,
Megan
WP Wham Support

Hi there,

Sorry you’re having trouble.? Please note that for queries like this a support ticket needs to be logged via our website here https://slicedinvoices.com/support-ticket/ so that we can assist you further.

Thanks in advance,

Megan
Support Co-ordinator

Hi there,

Sorry you’re having trouble.? Please note that for queries like this a support ticket needs to be logged via our website here https://wpwham.com/support so that we can assist you further.

Thanks in advance,
Megan
WP Wham Support

WP Wham

Hi there,

Sorry you’re having trouble.? Please note that for queries like this a support ticket needs to be logged via our website here https://wpwham.com/support so that we can assist you further.

Thanks in advance,
Megan
Support Co-ordinator

Hi there,

WooCommerce is not allowing clients to “ignore” the message and carry on with the current version of our plugin, which works perfectly for clients who do not use HPOS. In fact our plugin also works fine for clients who do use HPOS, but WooCommerce refuses to acknowledge this unless a certain line of code “declaring” our compatibility has been added.

If it is absolutely urgent for you to enable HPOS then you are welcome to add the declarative line of code yourself in your site’s functions.php file. If you wish open a support ticket with us and we’ll provide you with the line of code.

Otherwise — our advice is to simply wait until we release our next round of updates. We will include the HPOS declarative line in our next updates, which will happen when we have something substantial to release. There has not been enough demand for HPOS to justify a special round of updates any sooner.

However if HPOS is important to you, you’re welcome to view and upvote the Feature Request we currently have open here:
https://wpwham.com/idea/compatibility-with-woocommerce-high-performance-order-storage-hpos/

We base our update schedule on the 1) urgency of the need (for example, if a security vulnerability ever came to light, we would release an update ASAP to fix it), and 2) the number of clients requesting the specific feature/fix/change. We deliberately plan our updates to be as infrequent as possible in order to minimize disruptions to our clients.

If the “votes” for this or another Feature Request reach the necessary number of users requesting it, our dev team will adjust their priorities accordingly.

Thanks in advance,
Megan
Support Co-ordinator

Hi there,

Sorry you’re having trouble. Have you logged a support ticket as noted at the top of our forum page? If you have please be aware that our general support hours are Monday to Friday, 9:00 AM to 5:00 PM (U.S. Central Time, or UTC +5/+6). We are closed on all U.S. bank holidays. Although we strive to respond to all queries within 1 business day, our actual response times may vary and we may take longer to respond to more advanced or technical queries.

Thanks in advance,
Megan
Support Co-ordinator

Hi there,
For support, please open a ticket via our website here: https://wpwham.com/support/ so that we can assist you.

Thanks in advance,
WP Wham Support

We stand behind Product Visibility by User Role for WooCommerce 100%. If you experience any issues we will be happy to help you via our official website only. We do NOT monitor this forum for support requests.

If you need help, a good place to start is our documentation.

If you can’t find the answer there, simply open a support ticket on our website.

Thanks!

We stand behind Sliced Invoices 100%. If you experience any issues we will be happy to help you via our official website only. **We do NOT monitor this forum for support requests.**

If you need help, a good place to start is our documentation.

If you can’t find the answer there, simply open a support ticket on our website.

Thanks!

P.S. Yes, this is a new policy as of 2020. We are a small team and it’s challenging to keep up with requests on multiple channels and for multiple plugins… that’s why we are streamlining ALL support requests through one place, our official website. This will allow us to keep track of your requests and serve you better. Thank you for understanding.

WooCommerce is not allowing clients to “ignore” the message and carry on with the current version of our plugin, which works perfectly for clients who do not use HPOS. In fact our plugin also works fine for clients who do use HPOS, but WooCommerce refuses to acknowledge this unless a certain line of code “declaring” our compatibility has been added.

If it is absolutely urgent for you to enable HPOS then you are welcome to add the declarative line of code yourself in your site’s functions.php file.  If you wish open a support ticket with us and we’ll provide you with the line of code.

Otherwise — our advice is to simply wait until we release our next round of updates.  We will include the HPOS declarative line in our next updates, which will happen when we have something substantial to release.  There has not been enough demand for HPOS to justify a special round of updates any sooner.

However if HPOS is important to you, you’re welcome to view and upvote the Feature Request we currently have open here:
https://wpwham.com/idea/compatibility-with-woocommerce-high-performance-order-storage-hpos/

We base our update schedule on the 1) urgency of the need (for example, if a security vulnerability ever came to light, we would release an update ASAP to fix it), and 2) the number of clients requesting the specific feature/fix/change.  We deliberately plan our updates to be as infrequent as possible in order to minimize disruptions to our clients.

If the “votes” for this or another Feature Request reach the necessary number of users requesting it, our dev team will adjust their priorities accordingly.

Thanks in advance, 
Megan
WP Wham Support Co-ordinator

• This reply was modified 9 months ago by MeganSupport.

WooCommerce is not allowing clients to “ignore” the message and carry on with the current version of our plugin, which works perfectly for clients who do not use HPOS. In fact our plugin also works fine for clients who do use HPOS, but WooCommerce refuses to acknowledge this unless a certain line of code “declaring” our compatibility has been added.

If it is absolutely urgent for you to enable HPOS then you are welcome to add the declarative line of code yourself in your site’s functions.php file.  If you wish open a support ticket with us and we’ll provide you with the line of code.

Otherwise — our advice is to simply wait until we release our next round of updates.  We will include the HPOS declarative line in our next updates, which will happen when we have something substantial to release.  There has not been enough demand for HPOS to justify a special round of updates any sooner.

However if HPOS is important to you, you’re welcome to view and upvote the Feature Request we currently have open here:
https://wpwham.com/idea/compatibility-with-woocommerce-high-performance-order-storage-hpos/

We base our update schedule on the 1) urgency of the need (for example, if a security vulnerability ever came to light, we would release an update ASAP to fix it), and 2) the number of clients requesting the specific feature/fix/change.  We deliberately plan our updates to be as infrequent as possible in order to minimize disruptions to our clients.

If the “votes” for this or another Feature Request reach the necessary number of users requesting it, our dev team will adjust their priorities accordingly.

Thanks in advance,?
Megan
WP Wham Support Co-ordinator