mediaticus

We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.

If you have any other questions about the plugin, please start a new thread.

Hi @mpmchugh,

Thank you for reaching out!

Activating the plugin on the entire network is not supported at this time. However you may want to try activating it individually on all the sites you need to use it on.

Please note that the plugin has not been tested on multisite installations, so we recommend testing it thoroughly on a staging environment first.

Feel free to report any issues you may encounter.

Hope this helps.

Hi @jared1eob

Thank you for reaching out.

It should work, however feel free to test the plugin and report any issues you may encounter.

Hi @wynnesps

Thanks for your update on this.

I recommend purchasing the premium version from the production site and downloading/installing it later on the development site. In this way the license will be immediately associated with the production site.

I’m going to go ahead and mark this thread as resolved for now. If you have any other questions about the plugin, please start a new thread.

Hi @wynnesps

Thank you for reaching out.

Yes, you can transfer your license from one site to another one. Also, please consider that you can use the same license on two sites (development and production site) at the same time, as long as the development/staging site has specific TLDs or subdomains.

Below you can find the list of TLDs and subdomains that are considered as development sites.

TLDs that are considered as dev or staging:

• *.dev
• *.dev.cc (DesktopServer)
• *.test
• *.local
• *.staging
• *.example
• *.invalid
• *.myftpupload.com (GoDaddy)
• *.cloudwaysapps.com (Cloudways)
• *.wpsandbox.pro (WPSandbox)
• *.ngrok.io (tunneling)
• *.mystagingwebsite.com (Pressable)
• *.tempurl.host (WPMU DEV)
• *.wpmudev.host (WPMU DEV)
• *.websitepro-staging.com (Vendasta)
• *.websitepro.hosting (Vendasta)
• *.instawp.xyz (InstaWP)

Subdomains that are considered as dev or staging:

• local.*
• dev.*
• test.*
• stage.*
• staging.*
• stagingN.* (SiteGround; N is an unsigned int)
• *.wpengine.com (WP Engine)
• dev-*.pantheonsite.io (Pantheon)
• test-*.pantheonsite.io (Pantheon)
• staging-*.kinsta.com (Kinsta)
• staging-*.kinsta.cloud (Kinsta)

Additionally, if your domain is localhost (with any port), it will also be treated as a localhost domain.

Please let us know if you have any additional questions or concerns about the plugin.

The reported issue will be fixed in the next release of the plugin. In the meantime, for those experiencing the same issue, we recommend editing the checkout page and replacing the checkout block with the checkout shortcode.

Hi @guillaumedub

Thank you for the update.

Unfortunately we are not able to reproduce the reported issue; could you please contact us via: Dashboard → WooCommerce → Subaccounts → Contact Us and provide both admin and FTP access to your staging site?

Hi @guillaumedub

Thank you for reaching out.

Are you creating new users outside of the backend “Add New User” page or outside of the WooCommerce registration form? (e.g. using a custom script to insert users directly in the database.)

I am asking this because all three reported issues seem to be related to the lack of the ‘Username’ (user_login) value for those specific users.

Could you please make sure the users you are testing the plugin with have a ‘Username’ set? You can check it on the backend user edit page.

Please let us know if this helps

We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.

If you have any other questions about the plugin, please start a new thread.

Hi @ex3

Thank you for reaching out.

I am sorry to hear that. We recently replied to your email asking for admin and FTP access to your site.

We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.

If you have any other questions about the plugin, please start a new thread.

Communication continued via email.

I’m going to go ahead and mark this thread as resolved for now.

If you have any other questions about the plugin, please start a new thread.

Hi @pinease

Thank you for reaching out.

Could you please have a look at this thread and let us know if it helps?

We haven’t heard from you in a while so I’m going to go ahead and mark this thread as resolved.

If you have any other questions about the plugin, please start a new thread.

Hi @wpspin

Thank you for the details provided.

Could you please contact us via: Dashboard → WooCommerce → Subaccounts → Contact Us and provide both admin and FTP access to your development site?