First time when I resolve the fine issue, representative told if you can add payment method now then I can request to waive the payment delay fine. So I added the payment method and discovered that, once I add any payment method I can’t remove it. That was another tricks to catch. So they can keep charging me for whatever reason they feel.
We started with $9(not sure the exact amount at this moment) payment per month and api fees per transaction and then your company declared our policy has changed now you have to pa $30.
Few weeks later I see another bill and now that was also based on your policy I didn’t know surprisingly. I was chatting with agent to get rid of that.
In the mean time I wasn’t able to login so I reset my password and taxcloud secretly without consent enabled my account and charged me $30.
I’m not writing here for any apologies. I’m writing so others don’t get deceived with taxcloud’s so called FREE offers.
By profession I’m not a business man yet but software engineer. I understand website links or urls. Don’t share it here, share it with ppl when they buy your service and tell your chatting agents to clearly inform the clients about all these hidden charges.
Thanks
