mdyousufcse

((I am going to send this explanation to SiteGround for getting support. Hope this explanation is enough to understand the whole issue))

Hello,
I am facing a critical issue on my site. I install a plugin named ‘W3 total cache’. (It’s a site optimizer plugin & now I know that I didn’t it because I had already ‘SG Optimizer’. But when I installed it, I didn’t know that).
Then I figured just 2 options. I enabled ‘page cache’ & ‘Minify’ options! Then I open it in another browser. I see the header and footer but I am not seeing the body of the homepage! But every single page status is normal!
Then I realized there has been a conflict between W3 total cache & SG Optimizer! Then I contact the w3 total cache plugin support forum on WordPress. Then they gave me instructions and I cleaned the empty all caches from w3 total cache & cleaned the purge cache from SG optimizer! Then I open my site to another browser & see the homepage is fixed! I mean the site status is normal.
Then I think, While I am using the SiteGround hosting server, so it’s better to use ‘SG Optimizer’ plugin instead of ‘w3 total cache’. Then I deactivate the W3 total cache and open my site again for checking the result, But Now I see a new issue! This time whole of my homepage has disappeared! I mean I can’t see my homepage even the header & footer also I can’t see now! Then I activate the w3 total cache again & now I see the site status is normal. everything is ok! Then I deactivate the SG Optimizer plugin & still, everything is ok! So now deactivating SG optimizer there is any effect on my site but deactivating the w3 total cache, the issue comes back & I can’t see my whole homepage!

So my question is. while I am using your service I wanna use the SG Optimizer plugin. but as I told the whole issue, How I fix this problem on my site?

• This reply was modified 4 years, 4 months ago by mdyousufcse.

Yeah, now I got it. I already purge the cache in the SG optimizer. But now here is another problem. I am using the SiteGround hosting server, so it’s better to use ‘SG Optimizer’. But when I deactivating the W3 total cache, my site is showing like before. And when I again activating w3 total cache it fixed and the site status is normal! it doesn’t matter I deactivating ‘SG Optimizer’ or not. So in this what I should do?
Should I talk with them or you have any solution?
Thanks!

• This reply was modified 4 years, 4 months ago by mdyousufcse.
• This reply was modified 4 years, 4 months ago by mdyousufcse.
• This reply was modified 4 years, 4 months ago by mdyousufcse.

Thanks for responding. No, you didn’t see different things! It’s the exact same thing/issue that I wanted to mean in my post. The screenshots are the current status of my website!

Yeah, you can’t see the w3 total cache active because I already completely deleted it from my website!
Yeah, you are absolutely right that I am/was using another caching plugin named ‘SG Optimizer’ from SiteGround! and thanks a lot for informing me of this most important info. Recently I checked & found a new thing!
When I deactivated the ‘SG Optimizer’ plugin my site status is normal (I mean the issue is fixed) but when I again reactivating it, it’s showing me the same previous issue!

So please tell me what I should do now? It’s paining me a lot… Thanks…

Oh, I am sorry for my unexpected mistake! But yandex.kassa takes a commission from your payments! I am thinking about Robokassa. What do your opinion about it?

Bro, Did you fix it? I am having the same problem bro. Plz help me bro. How I can do it?