mdarwish

I am writing to express my disappointment regarding the persistent RTL (Right-to-Left) issues we have been experiencing. Despite several updates and the ongoing efforts from your team, the problems remain unresolved, significantly impacting our workflow and user experience.

We have been patient and cooperative, understanding that software issues can be complex and may take time to address fully. However, the continuation of these RTL problems is becoming increasingly challenging for our team. It is crucial for our project that these issues are resolved promptly and effectively.

I kindly urge you to prioritize this matter and provide a clear timeline for when we can expect a definitive solution. Additionally, if there are any specific details or further information required from our side to assist in resolving these issues, please let us know. We are more than willing to collaborate closely to ensure a swift resolution.

We appreciate the efforts your team has put in so far and believe in your capability to overcome these challenges. Your prompt attention to this matter will be greatly valued and will help restore our confidence in the system.

Thank you for your understanding and cooperation.

Best regards,

Thank you for your reply. I will be waiting eagerly for RTL layout fixes, although I have done ltr property css codes to fix some issues, but they are no where near some professional native fixes.

I also have gone ahead and posted the feature suggestion of native membership plan. Sometimes you don’t need all the features of WooCommerce or PMPro. You just need the visitor to be able to buy the course and see its contents, that’s it. Or all we need is providing recurring subscriptions to some courses that need that, with stripe recurring subscription capability, and setting up some webhooks so MasterStudy and Stripe can talk to each other and be in sync.

Regarding the floating menu, it looks like this:

https://ibb.co/c3tPK5w
https://ibb.co/D8PFnh1

I have tried to mitigate the issue by providing this css code

:root {
–navbar-height: 160px;
}

.stm_lms_user_float_menu {
position: fixed !important;
top: calc(var(–navbar-height) + 10px) !important;
left: 0 !important;
bottom: 0 !important;
z-index: 999 !important;
max-height: calc(100vh – var(–navbar-height) – 30px) !important;
overflow-y: auto !important;

It fixed it like a charm. Thank you for your fast update.

Hello,

Thank you for your prompt response and acknowledgment of the issue I reported. I appreciate your confirmation that the issue has been resolved and an update will be available soon.

Could you please provide an estimated timeline for when I can expect the update to be released? Also, are there any temporary workarounds you can recommend to mitigate the impact on my website’s functionality until the update is available?

Thank you for your attention to this matter and your efforts in resolving the issue. I look forward to the forthcoming update and appreciate your support.

Best regards,
Muhammad

I would like to clarify that I am using the MasterStudy theme along with the Paid Membership Pro plugin, and I am not using Woocommerce on my website. This information may be relevant when investigating and resolving the RTL layout issues I have described.

yes I tried that for one of the courses and the problem was solved but then I have to turn on this option for all the courses on the website. On the other hand if I do this, if any member buys a monthly or annual membership, the courses will not be available for him, therefore it will be a problem with paid membership pro side.

Hello, I am getting a similar problem

I am using MasterStudy Theme with WooCommerce and Paid Membership Pro

We are offering all courses as one time purchase, as well as monthly or annual membership.

When our clients buy a course as one time payment, the course does not get activated for them. It shows a message on the thumbnail that says: “Membership is not active”.

The client has not bought a membership using Paid Membership Pro in the first place. It was only a one time purchase.

When I disable PMP, the problem gets solved.

I think this is a bug, because before the update, everything was working fine.

Then what is the use of a multi-instructor course if we cannot assign students to each instructor and we cannot divide or manage the earnings of them in any way?

Unfortunately my issue is not resolved.

“you can manually assign the student to their preferred course based on their preferences.” you meant preferred course tutor?

I don’t get it, sorry for that.

When a student’s order is marked as completed, they are automatically enrolled in the multi-instructor course I have made. so no need to manually enroll them.

Now there is a course, it has:

Tutor A (let’s say he’s the primary instructor)

Tutor B

Tutor C

the student has paid, chosen Tutor B in a gravity form in the course description, and we have marked his order as complete and he can access the course lessons.

How can we assign the student to Tutor B? and will he get his earnings correct?

Okay now a student has enrolled in the course, paid, and selected his prefered tutor and timing using a gravity form shortcode in the description of the course. Now we know who he wants to be his tutor. We also have made his order marked as (completed)

You mentioned:

“You can then manually assign the students to their preferred instructors based on their preferences.”

How can we do that? and how the money he paid is only counted in that tutor’s earning reports not divided equally between all tutors of the course?

Is it possible in Tutor LMS Pro?! How?

I have the same problem only on mobile. Although I have turned off Auto Expand in the plugins settings, still it auto expands on mobile, and disables scrolling while expanded

mdarwish.net/ar

I don’t see any errors dear

You can see it here: https://wordpress-95891-277507.cloudwaysapps.com/8343-2/