may

Hi @jarnovos,

Thanks for your reply.

I’ve tried the CSS, but unfortunately it doesn’t pick up.

For the purpose of ruling any conflicting CSS out, I temporarily removed all the other CSS in the Additional CSS tab to test this out.

See screenshot: https://freeimage.host/i/jxUkMb

About the import of the font, is it sufficient to add the CSS @import… or do I have to download it from the google fonts website as well?

I use the Elementor Editor to choose fonts so I haven’t imported any fonts yet.

Am I missing something here?

Hi @ihereira,

I wasn’t aware it was an Elementor issue since it was suggested here that it might be a Theme issue.

Anyway, thanks for the link to the article. Will try it and contact Elementor if needed!

If there are any issues still, I will open a new ticket.

Thank you all!

Hi @rainfallnixfig,

In the Elementor Editor, the “Select a Country / Region.. ” is visible, please see this image https://freeimage.host/i/h5VGII.

However, when you see a preview of the checkout page, this is what you see https://freeimage.host/i/hASfLl.

I cannot provide a link to the checkout page at this time, the website isn’t live yet. If there’s another way to share the page in maintenance mode, I’d be happy to share.

Hi @judagutor,

Thank you for your quick reply!

I’ve tried 2 default WordPress themes, twenty twenty-two and twenty twenty-one.

With both of these themes the “gap” between the input field and the list has disappeared, so that’s good. Although the Select a country still doesn’t show. Could there be some other problem?

Also, with another theme than what I have built the website with, I’d have to change a lot to have it look the way it did before. Can I keep the look of the website exactly like before with another theme somehow, maybe by using the Elementor Template function?

Hi @corrinarusso,

Thanks for your explanation.

Unfortunately, there is one fatal error:

FastCGI: server “/var/run/php74-cgi/php-cgi” stderr: PHP message: PHP Fatal error: Unknown: PHP Configuration Error (SETNS_REVERT_FAILURE): 22 3 in Unknown on line 0

So, the messages are not crucial, only fatal errors have to be addressed?

Hi @corrinarusso,

Thanks for your reply and your tip.

Wow, seems like there’re many problems caused by Woocommerce and the add-ons..

The website is probably run on an Apache server. Although I don’t know this for certain.

May I ask, what is the difference between whether it runs on fast-cgi or PHP-FPM? Will PHP-FPM not cause these errors?

I’m not at all familiar with these terms, so please don’t mind my questions.

I’ll get in touch with my hosting company. If there’s any news, I will update it here.

Also if anyone else has other ideas, please advise.

Hi @3sonsdevelopment,

The problems with the product quantity are solved. I changed the quantity to 0 at first. But found out about the setting “Sold Individually” in Products.

On businessbloomer I also found a snippet to Redirect to Checkout on Add to Cart which was helpful.

I’m also in the middle of creating a custom Thank You Page. As for the Checkout Template…I was using Elementor Templates and thought Woocommerce used them as a default for the Checkout Page as I created a Checkout Page Template as well.
But of course that wasn’t the case.

Thank You for your help!

Cheers

Hi @3sonsdevelopment,

Your solution works perfectly fine! I do have a few questions though.
When you don’t immediately proceed to checkout, and click on Order Now again, whether by accident or not, it adds another product to the cart, so at checkout the quantity is 2. After checking out, refreshing the page and making a new order and checkout process, the quantity keeps starting with 1 and adds 1 more. Is there a way to adjust this?

Secondly, when at the checkout page Woocommerce adds a button “Checkout” at the top of my checkout form with one product in the cart, and “View Basket” with more products in the cart. How to disable the extra buttons Checkout and View Basket? By the way, when clicking on View Basket, I’m redirected to the Home Page, and this also adds another product to the cart.

The Order Now button redirects me to the Checkout Page Template (under Templates). I also have another Checkout Page (under Pages). I was assuming that I was redirected to the Checkout Page, but in reality I was redirected to the Checkout Template. Order Now doesn’t proceed to Checkout when the Template is deleted. Checkout should be able to work with either the Template or the Page, right? Either should work without the other, or am I missing something here?

Lastly, the Thank You Page is a combination of my Checkout Page and the order information Woocommerce includes. Is it possible to replace this with a custom Thank You Page?

Hope I’m not bombarding you with questions. Thanks.

Hi @3sonsdevelopment,

Aha, thank you, it makes a lot of sense. I just don’t know how to fix it.

My workflow is Order Page > Checkout Page > Payment Gateway > Thank You Page.

On my Order Page (which almost acts like a landing page) there are 2 Order Now buttons. Both Order Now buttons link to the Checkout Page like this websitename.com\checkout-page, but they’re not putting anything in the cart, either visually or at the backend. I think this might be part of the problem, considering your explanation.

I haven’t thought of it this way, and was too fixated on accessing the checkout page by itself without realizing something apparently have to be in the cart first.
That said, I just tested with accessing the Checkout Page by going to the Order Page and clicked Order Now (which should be the right way of course). This gets me to the Checkout Page, but without the Checkout Form (like before). So I guess it’s evident that by clicking Order Now doesn’t put anything in the cart.

I’m curious about your thoughts on this.

Thanks for your efforts so far.

• This reply was modified 4 years, 9 months ago by may.

Hi @3sonsdevelopment,

Thanks for your message!

Well, the thing is, I don’t use a shopping cart. At least, I don’t have a cart or shop page specifically assigned (in Woocommerce) to a page. I have an Order page with a button that says Order Now. When you click on this button you’ll be redirected to the Checkout Page. On this Checkout Page the digital/virtual product is already included in the Checkout Form.

Then after clicking the button “Checkout” you’ll get to the payment page, and then Thank You Page. I don’t necessarily want to return to the Checkout Page after the Checkout, rather the Checkout Page is not accessible anymore after this one Checkout. So trying to access this page through WordPress Dashboard > Pages > Checkout Page, redirects me to the Home Page.

However, when I go to the Order Page and click on the button Order Now again, I am able to access the Checkout Page, although the page is there, the form section is gone entirely. So it’s a Checkout Page without the Checkout Form!

Hope this clears up the problem more.