McLarenDan

Screenshot: https://gyazo.com/f366e6ff190919bbe267afd6f38e35e6

Just to not the log from the “Email log” states:

“You must specify a key value” to any contact form 7 submissions sent with an attachment.

The emails send fine without attachment – but fail with attachment (then when you manually resend, it drops the attachment)

Harley – completely agree with you. The support requests are unanswered and there doesn’t appear to be much reply from the author -apart from to your one request, stating you’re looking elsewhere – ironic eh?

Shocked you’ve had no reply to this.

I have this EXACT issue too.

Poor support.

Somewhere in functions.php I assume?

Had this exact issue too – as many have mentioned, the issue was held in functions.php. A line break after a PHP tag caused the whole sitemap to fall over – glad it’s sorted now though!

I owe you an apology!

It was indeed my footer missing the wp_footer call!!! Sorry!

Thanks for finally replying.

From our host:

Hi Dan,
Thank you for contacting WP Engine support! I am not seeing anything on our end that would be restricting this pop up form from working properly. Please let us know when and what you hear back from the plugin developer as we may be able to provide some assistance if there are server side rules/settings that need to be changed.
All the best,
Ryan Hodge | WP Engine

Deactivated all plugins – used default theme, issue still remains.

Tried uninstalling Contact Form 7 – then reinstalling, no joy!

We donated six months ago too, as we love the plugin, but having some major issues with no support at the moment – please help @takayuki Miyoshi

Still no update/reply? On going issue and offered payment to help resolve… Not good.

Not an issue in the header (I’ve loaded all the required files)

Also doing it on default theme.

Any update on this? Happy to pay for a resolution. We’re launching our new website in the next two weeks – this is a major show stopped atm ??

Hi thanks for the reply, unfortunately that’s not an option – would you be able to help advise where we’ve gone wrong? I’ve checked the staging “functions.php” and “wp-config.php” all seem to match? could it be there “header.php” ?

Seems it’s down to the loading of the javascript jquery.min.js – damnit.

After not posting the above message, I spent some time improving the code on the site – this was the issue:

This is all it was:

Remove “<script src=”/wp-content/themes/volo/js/jquery.min.js” type=”text/javascript”></script> ” from line 55 of the header, move it to the top – still wasn’t 100% and it still jumped a bit…

Review the javascript file – see it was an ancient version so use the CDN version (quicker load times too)

Add “<script src=”https://code.jquery.com/jquery-3.1.0.js&#8221; integrity=”sha256-slogkvB1K3VOkzAI8QITxV3VzpOnkeNVsKvtkYLMjfk=” crossorigin=”anonymous”></script> ” to line 3 of “header.php”

Then add this bit of CSS & jQuery at the top of “Header.php”
<script>
$(document).on(“pagecontainerbeforeload”,function(){
$(‘.sub-menu’).addClass(‘hidden-element’);
$(document).on(“pageload”,function(){
$(‘.sub-menu’).removeClass(‘hidden-element’);
});
</script>
<style>
.sub-menu {display:none;}
</style>