MCI Desarrollo

Yes. The plugin extracts it from the order and not from the product, but it does extract it from the database as well.

It is important to extract it from the order because the product could change its values ??after an order is completed and then the information we send to the supplier would not be correct.

Thanks for you!

One possible cause: That is the supplier_cost_price that is on the product. Check if that supplier_cost_price custom field exists within the order line that is sent to suppliers. The plugin gets the custom field from the order line.

Without the Premium version you won’t be able to include custom fields. Premium features shouldn’t deactivate themselves.
If you want, send us an email to soporte@mci-desarrollo.es from the email address you used to activate the Premium subscription and we’ll check its status to confirm if it’s active or if there’s a problem.

Thanks!

Hello Sam, you need to write the exact name (Name. NO SLUG) of the custom field in the “Add a list of special product meta custom fields to show” field and if that field exists in the order line that contains the product, it will be added to the email to the suppliers.
Here is a link to the explanation in the manual (see the section Show Variations and meta custom fields): https://plugins.mci-desarrollo.es/supplier-order-email-manual/#settings
Thanks!

Hello, we have checked our emails but we have not found a query like this.

Please forward the email to soporte@mci-desarrollo.es and we will confirm if we have received it correctly.

• This reply was modified 2 months, 2 weeks ago by MCI Desarrollo.

Hello James, could you please mark several suppliers in the insurance and activate the hook so that emails are sent to all suppliers?

This is the hook that activates it: add_filter( ‘send_emails_to_all_suppliers’, ‘__return_true’ ); You must put it in the functions.php file of your child theme: https://plugins.mci-desarrollo.es/supplier-order-email-manual/#hooks

Thanks

Hello Jon, in order to not display the buyer’s data in some emails based on the supplier you must override the mcisoe_email_customer_data.php file in your child theme.
The MciSoeEmailCustomerData class receives the parameter $supplier_data that you can use to create a conditional and not display the information based on the supplier.

To override the file you must do it as explained in the manual: https://plugins.mci-desarrollo.es/supplier-order-email-manual/#override
Please note that the overridden templates only work with the Premium version. You can try it for 30 days for free here: https://plugins.mci-desarrollo.es/supplier-order-email-premium/

Thanks!

Hello Sakis, we are very happy that it helps you and makes your life a little easier with dropshipping! Thanks

Hello Benjamin, you need to create a child theme if you don’t have one already and overwrite the files there as indicated in the manual. This is a task that any programmer who knows PHP, HTML and CSS can do but it is complicated if you don’t know it.

We saw that you sent us an email. We will reply shortly. Thanks!

Hello Ben, to exclude the company name in the email you need to override the template mcisoe_email_customer_data.php as explained in the manual (we leave you the link) https://plugins.mci-desarrollo.es/supplier-order-email-manual/#override

Thanks

Hello Benjamin, at this time it is not possible to select “Completed” to send emails. To do so we would need to develop a plugin for that status.

Thanks!

Hello Shunichirou, to do this you could disable automatic emails by checking the box “Turn off ALL automatic email sending (automatic emails will be disabled).” in plugin settings page.

Then on the WordPress order listing page you can send the emails to suppliers manually by clicking the envelope icon as explained here: https://plugins.mci-desarrollo.es/supplier-order-email-manual/#send-manual

These are features that are part of the Premium version. You can try it for free for 30 days to see if it works for you here: https://plugins.mci-desarrollo.es/supplier-order-email-premium/

We hope this helps.

Thanks!

Hello Benjamin, the plugin sends the order details in the body of the email and can also send them in pdf format but we are sorry to say that there is no way to send them as csv and it would not be possible to do it by writing a bit of code.
If it is very necessary for you, you can send us an email to soporte@mci-desarrollo.es with all the details to request a quote for a custom development.

Thanks!

We leave you a link to the complete Supplier Order Email Premium documentation where you can see more details:

https://plugins.mci-desarrollo.es/supplier-order-email-manual/

Thanks!

Hello Indigokg, those fields are greyed out because they only work in the premium version of the plugin. You can try the premium version for 30 days to see if it works for you at the following link:

https://plugins.mci-desarrollo.es/supplier-order-email-premium/

Thanks!