mcibene

The shortcode is on this page: https://megavoice.com/test/

When I put that shortcode on a page and visit the page, it shows correct info for my IP, Country, State or region, and City.

Not sure why it isn’t showing up in mail messages.

Any thoughts?

Also, this is the code in the “Message Body”:

<b>From:</b> [your-name] <[your-email]>

<b>Country:</b> [your-country]

<b>Subject:</b> Inquiry From Contact Page On MegaVoice.com

<b>Message Body:</b> [your-message]

————–

[tracking-info]

[geoip_detect2_user_info]

————–

This e-mail was sent from the Contact Us form on MegaVoice’s Contact page (https://megavoice.com/contact/)

I removed the shortcode yesterday so the test you sent didn’t have the code with it. However, I just inserted it again and filled out the form the same way you did. Here is the response.

From: Test

Country: Spain

Subject: Inquiry From Contact Page On MegaVoice.com
Message Body: This is a test email.

————–

— Tracking Info —
The user filled the form on: https://megavoice.com/contact/
The user came to your website from: not set
Landing page on your website: https://megavoice.com/
IP: 50.156.139.138
Country: ( – )
Browser is: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36

IP of the user: 50.156.139.138

————–

This e-mail was sent from the Contact Us form on MegaVoice’s Contact page (https://megavoice.com/contact/)

Could you try sending another test email and I’ll send you what comes through.

I am using “Selected data source: GeoLite2 City database (updated monthly)”

This is the response I get when I run a lookup on the IP that is automatically filled in for me.

$record->city->name Jacksonville [geoip_detect2 property=”city”]
$record->mostSpecificSubdivision->isoCode FL [geoip_detect2 property=”mostSpecificSubdivision.isoCode”]
$record->mostSpecificSubdivision->name Florida [geoip_detect2 property=”mostSpecificSubdivision”]
$record->country->isoCode US [geoip_detect2 property=”country.isoCode”]
$record->country->name United States [geoip_detect2 property=”country”]
$record->location->latitude 30.4901 [geoip_detect2 property=”location.latitude”]
$record->location->longitude -81.6717 [geoip_detect2 property=”location.longitude”]
$record->continent->code NA [geoip_detect2 property=”continent.code”]
$record->location->timeZone America/New_York [geoip_detect2 property=”location.timeZone”]

But the email is only returning the IP, not the country or any of that other information.

Any other ideas?

Thanks!