mcgregormedia

I’ve just had a look. That is the block checkout being used and therefore this plugin is not compatible. Sorry ??

What I mean is, are you using the Gutenberg checkout block on your checkout page? Or are you using a shortcode?

In your site admin, go to Pages > Checkout. If you see the checkout form in the admin screen, you’re using a block and this payment option will not display on the frontend checkout page as this plugin is not compatible with it yet.

If you see [woocommerce-checkout], you’re using a shortcode, the payment option should display.

I’m getting a 504 error when I try to access your site. Are you using the block checkout? This plugin isn’t yet compatible with blocks and won’t display.

Closing due to no replies.

Closing due to no replies.

Sorry, this isn’t something that’s currently on the roadmap for this plugin.

There is one question from 8 months ago that I replied to. It works fine in 9.3.1 on my site so let’s try and troubleshoot why it’s not working for you. Do you have any console errors or anything in the php error log? Have you tried reverting to the default Storefront theme and testing it with that?

Wow, a 1 star review without even reaching out for support.

I’m going to have to disagree with you. It works fine with 9.3.1. Are you using the checkout block? Because it isn’t compatible with the checkout block so it won’t appear on the checkout page. It does however tell you that on the plugin page.

Hi Todd, how have you modified it? Where would you need hooks and what data would you need supplied to these hooks?

Sorry, I’m unable to replicate this. I’ve tried in local and online and both installs sent order emails successfully. What version of PHP is your server using?

Thanks, this will be fixed in the next release ??

We’ll investigate and get back to you.

We’ll investigate and get back to you.

Again as above, ensure that the order status in the plugin settings is NOT set to Payment Pending. If it is, WooCommerce will not send any new order emails. This is WooCommerce functionality, not the plugin.

Hi, sorry it’s taken a while to reply! I didn’t get a notification of the new topic.

Do your other order emails work? If not, then the issue is with your host. If they do, have you set the correct order status in the plugin settings? From the plugin notes: “Be aware that if you set the status to Pending, neither you nor the customer will receive an order email after checkout – this is standard WooCommerce functionality. By default, order emails will be sent when a status is changed from Pending to On Hold or Processing.”