mcgrafx

Dear Emily @happyaxident,
Thank you so much!!
Huge appreciation,
mcgrafx

Thank you Emily for your quick response!

Unlike most private universities, Stanford School of Medicine is a non-profit university, thus 100% non-commercial (I just checked with our department head) – also – our lab has absolutely zero money and we are in the red. We cannot afford the paid version of Jetpack.

Our lab’s research is not making any money or accepting any money as we are only focused on education – not commercial enterprise – so can you allow us to continue using the free version? as we cannot afford the pricey paid version.

Thank you so much for your consideration,
mcgrafx

Thank you @beatrice12 ! We decided to link directly to the RSVP & Registry pages & this resolved everything. We appreciate your time and assistance.

Partial success. I was able to increase the body/paragraph font size using the following CSS code added in the CSS code box in the free version, but how do we make the form questions the same size?

Here is the CSS code that worked for increasing the size of the body text:
<style>
p{
font-size: 1.5em; /*14px/16=0.875em */
}
</style>

Thank you for your time.

I finally solved the problem!

I briefly gave my client administrator access, and they changed the permalinks path (among other things). This was a great learning experience. I usually don’t allow my clients’ administrator level access, but I try to make exceptions. This just proves that you can’t. EVER. give your client administrator access. DIVI allows different levels of access, but it still doesn’t really prevent clients from &^^%$#@* up all our long hours and days of work.

The other main lesson I learned – is that if your site comes up blank, it might just be your permalinks.

Peace,
m

Thank you Jan for responding.

I did try that before. I still get the same thing unfortunately. The homepage is intact, but if I click on a link, it takes me to a blank page with the source-code I pasted above in my first post.

Does anyone know why the pages are all going to this strange URL: (https://wp.me/P80KdQ-gq)

Does this mean I’m hacked?

Let me know if anyone has a clue what’s happening. If I know what’s happening, I can try to fix it for my client.

Huge thanks,
m

Another weird observation:
I just saw a URL (https://wp.me/P80KdQ-gq) flash on the screen before going to each page on my site. I don’t understand how this url is somehow now connected to my site.

Also, I am not sure where to find my missing pages in my ftp.

I can still create pages in the dashboard… but they are all blank and have the same code (using view source) as the code I pasted in my last post. this is so weird.

I can create lots of pages, but they all come up blank. I’d really like to find the source code for all my missing pages – at least then I could put them back up later.

Thanks for checking back with me. I didn’t give up and finally solved the problem.

I realized that even though I had never installed the seed prod coming soon page in that website, I had installed it for a different website several months before in a parent (higher) directory containing another website. These were demo websites for a client and everything worked fine for awhile. I guess over several months, the parent directory with seed prod began to affect the directory below it, even though the lower directory had a separate database.

This might say great things about seed prod in that they ‘cover’ all their bases and lower directories… separate databases included. It’s a good thing to know.

I just looked up ‘coming soon’ by seed prod and discovered that it is a plugin I have never used. This seems strange.

I’m having the exact same problem. I need help pronto because this is an important client. I usually can fix things like this myself, but the usual solutions are not working.
Great appreciation if anyone knows what to do.

When I updated my client’s to the new 4.5 wordpress, I got a fatal error whenever I tried to click on a link from their homepage. The homepage is still visible, but none of the images show up.

Tried:
disabling or deleting all my plugins did not help
changing my theme did not help
manually reinstalling wordpress did not help, though now instead of getting a fatal error, the following occurs:

When clicking any link from my client’s homepage, a big image shows up that says:
Website Soon!
powered by seedprod

After reading the posts above, I was able to determine that the fault probably lies with a plugin I installed created by auttomatic called wp-supercache.

I followed the wp-supercache plugin directions for deleting the all the ‘super cache’. This meant I had to reinstall the wp-supercache plugin (which mysteriously keeps working even though I had deleted it) deleted it’s cache and it’s expired cache through it’s settings page. This did not change a thing.

I then deleted the ‘cache’ folder it had created using ftp. This did not change anything either.

I then tried to find the ‘delete cache’ on my host/server, but there is nothing like this.

Anyone have any other solutions? I very much appreciate your timely support on this. I meet with my client tomorrow morning.
Thanks!

I am having the exact same problem for all my clients, and every wordpress developer I know is experiencing this problem.

Let us know when there is a resolution.
Thanks much