mbmaggie

Thanks for your quick response, esmi! I was going back and forth last time between this forum, my host, the theme creator and Amazon, and no one had any ideas about it. Then it resolved on its own. So I posted here first, and next I will call my host (as soon as I finish my breakfast lol). Someone must be able to find the answer!

Thanks again!

Maggie

Yes and they haven’t been able to help me so far.

My host tech said there is nothing on the hosting side that could be causing this. I emailed Genesis again.

I’ve just spend the morning emailing with the Genesis tech person who’s been helping me and she’s ruled out theme-related issues. She suggested I call my host.

I have now deactivated every one of my plugins and it didn’t change anything.

I don’t know what’s up here. The Amazon All Departments plugin is also missing from my wp-content plugin folder. All that’s there is the one that brings up the hot deals of the day, and the one that helps you put the links into your posts. What could have happened here??

okay, I can do that.

Weirdly, the All Departments plugin isn’t even showing in my Installed Plugins anymore! I tried deactivating my other two Amazon plugins but that didn’t help. Any ideas?

okay thanks I will try that! ??

Wow, I just checked and my code doesn’t include a font size designation code, just the color #000000 – no font size and no font type indicated. What do I do??

I had the same question, and I will try that, thanks! Also, how do I change the font type?

I’m having a similar problem, and I didn’t realize until I read your post that it may have started after I updated to the new version of WordPress. I don’t have any trouble with getting my media into my post on the admin side, and then I click update and… nothing I had added in showed up on the site itself. Also, bizarrely, a test graphic I had deleted long ago showed up again in several of my posts – but not on the website.

I don’t have WPML or the Enhance Media Library plugins either.

I have a Studiopress Genesis child theme so I contacted their support, and it was suggested I deactivate all my plugins and clear my cache to see if either of those would help, but they didn’t.

Any help is appreciated!
Maggie