mazzrhodes

Hey, yes sadly that is what I’m saying lol. This is the case with three sites now I’m afraid.

Setup a test site yesterday of the original site I was having the issue with, updated to the newest version of WordPress and it still didn’t work, so it’s not the WordPress version causing the issue.

I was planning to do some further testing so will update with my findings.

The one I used was WP mail SMTP by WPForms.

Mazz

Hiya, to confirm – I have tried this on the original site (using a different SMTP plugin) and it works so pointing to an issue somewhere along the line.

Hiya, sorry about not updating. Haven’t actually had a chance to test the original site but ended up having the same issue with another client using the plugin and fixed it by trying a different smtp plugin, so looks like a plugin problem. I will hopefully get a chance to test this with the original site tomorrow and update this thread.

Thanks,
Mazz

Yes certainly, will try this and report back, thanks for the advice.

You mean my hosting support? if so no, emails are working for the domain with no issues just not from the website.

The settings are set exactly the same as other websites I’ve created and host on my reseller hosting, only difference between the sites is that this new one is currently still on WordPress 5.4.4 (others are on 5.6.2 and 5.7) but as the plugin supports this version I haven’t considered it to be the problem.

Another vote for @flinty2000 ‘s solution, this has solved so many issues I experienced. Nice one, thanks!

Worked out the issue – was down to email being hosted elsewhere.