mavericklp28
Forum Replies Created
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Please check after resetting the Facebook product data if the stock status updates.
How to reset it?
It’s simple product, here is a screenshot:
https://prnt.sc/26wzr1g
Also enable logging from Marketing > Facebook > Connection, sync manually and check the logs to see if the product data is being synced properly. You will find the sync log under WooCommerce > Status > Logs page.
Okay I will check the log
- This reply was modified 3 years ago by mavericklp28.
I did manual sync from the button in the plugin before posting the ticket, but this didn’t solve the issue till now.
A scenario where I have seen this problem occurring is when you have more than 1 catalog connected to the same shop.
I have only 1 Catalogue.
Also, please confirm your Facebook for WooCommerce version.
Version 2.6.9
On the second issue illustrated in the screenshot below, it looks like that is a parent product, and its variant.
No, we don’t have any product with variant
Are you facing any issues with orders on the products in the screenshot above?
No, it’s our top seller product, but we may face some problems if we run retargeting campaign using DPA
Thanks a lot fo your answer!
- This reply was modified 3 years ago by mavericklp28.
DO you mean that Point de retrait is not working? as I have the same issue