Mike Auteri

Ok, cool. Maybe there was a JS error on the page caused by something else running on the page independent from the plugin (maybe another plugin) which was causing the page to not render correctly. If you see any error in the JS console in Chrome, let me know.

-Mike

That is the error you typically get when the URL you put in the app does not match the URL displayed on the site.

Hi Eric,

I do not see any issue with the latest FB app version. After you add the App ID, did you click the Log in Facebook button? It’s right under the text “Please log into this app”.

-Mike

Eric,

Can you tell me the version of the FB app? Facebook doesn’t really care much about backwards compatibility and often breaks things with their changes. Could be the plugin doesn’t work with a recent Facebook update (it’s happened before).

-Mike

Eric,

That typically happens when you put in the incorrect URL for you site in the Facebook App. Click “Remove App” and check the steps to hooking up the FB App. If your site has www in or doesn’t have www, make sure the URL you have in the app reflects that. URL needs to be exact.

Mike

Hi Eric,

You want to use this link:

https://www.facebook.com/ZeskampMierlo/

Put that in the input field and click “Find Albums” and all the albums will appear.

-Mike

Hi, there are step by step instructions to follow when you install the plugin and go to the FB Photo Sync settings page. The screenshots look slightly different as those were done when the plugin was first created and haven’t been updated since. The plugin has not been updated in a year mostly because I’ve been very busy the last year and I also plan a large update for the plugin.

-Mike

Put the full URL of the Facebook page in the search. Also, some times it won’t work if the page has restrictions due to alcohol and what not. What is the page you are trying to import?

-Mike

You can hide the album title with the following CSS:

.fbps-album h3 {
    display: none;
}

-Mike

• This reply was modified 7 years, 10 months ago by Mike Auteri.

Odd, few things to try.

Make sure the quotes in the shortcode are straight quotes not curly. Or you can just remove them entirely if you like, eg:

[fb_album id=203863223058013 wp_photos=true]

If that doesn’t work, it could be another plugin that is causing issue with the plugin. Try disabling all plugins except FB Photo Sync. If it works, then it’s another plugin causing conflict. You can then try activating your plugins one by one and testing. When it stops working, the plugin you last activated is likely the culprit.

If you disabled all your plugins except FB Photo Sync and it is still not working, try changing your theme to one of the twenty* themes that comes with WordPress. If it works then, there is something in your theme that is conflicting with the FB Photo Sync plugin.

Hope that helps!

Mike

Have you tried loading the images into WordPress and selecting wp_photos=”true”? I would try that.
-Mike

Hi Marianya,

Hmmmm, haven’t seen this before… It looks like one of the images is coming from Facebook and the other, broken image, is trying to get it from wordpress.com via Jetpack. Can you show me the shortcode you are using?

Mike

You bet! Take care ??

-Mike

Oh, there’s something on your site that’s setting the display to to inline on the element itself…

Do this:

.fbps-photo > img {
    display: none !important;
}

-Mike

Hi hbnielsen,

Try this:

.fbps-photo > img {
    display: none;
}

Hope that helps!
-Mike