mattinventive

Hello!

I’ve had to deal with this multiple times as I’ve frequently moved sites.

I believe you’ll want to try a few things (make backups first just in case):

• Remove wordfence-waf.php found at your projects root
• Open .htaccess and remove the Wordfence WAF section
• Open .user.ini from your projects root and remove the Wordfence WAF

Again, make sure to backup all these files before deleting, just in case I’ve made a mistake or your server config is different.

Assuming you see your site back up, you’ll want to then login and reconfigure Wordfence to regenerate all the things you’ve removed on the new host.

Hoping this helps! ??

• This reply was modified 2 years, 8 months ago by mattinventive.
• This reply was modified 2 years, 8 months ago by mattinventive.
• This reply was modified 2 years, 8 months ago by mattinventive.

In-fact @sanjuacharya77 you were right, the email with the fixed plugin files went into my Spam were not received my end until today, however all the other correspondence which dates prior and post this went into my inbox.

Many thanks

• This reply was modified 3 years, 5 months ago by mattinventive.
• This reply was modified 3 years, 5 months ago by mattinventive.

Hey @sanjuacharya77

Thanks for your reply, the fix of “It is a plugin conflict with X, ask them for the solution” didn’t do the job unfortunately, but I managed to fix it by amending your plugin.

Many thanks.

Hi David,

Nothing as of yet however I haven’t devoted a lot of time to it if I’m honest.

It’s on my to-do list ??

The issue for me was that my theme wasn’t using the correct WooCommerce classes – I found more information about the issue here.

The issue for me was that all products were missing the class of product. I had to manually add the class to <li <?php wc_product_class( '', $product ); ?>> in my child theme to fix this issue.

Hope this helps! ??

• This reply was modified 5 years, 11 months ago by mattinventive.

I’m also interested in this, would love to find out what the issue is…

Hi!

Royal Mail is taking the WooCommerce order number as #12345 for example. We would like to remove the # on WooCommerce’s end so only 12345 is pushed across.

Still looking for help if anyone is available. I was advised to come here from WooCommerce’s support ??