MatthewLau

Hi?@apacot

Thank you for getting in touch with us, we do appreciate your time.

Unfortunately, as your question may be related to our Premium add-on, please may I ask you to open a support ticket?on our website instead.

As per the www.remarpro.com guidelines, we are not allowed to support our premium plugins via these threads as it is reserved for the basic plugin only, and they do require us to refer you to our website to handle questions related to premium add-ons.

With that said, if you reach out there, we should be able to assist and advise accordingly! We look forward to hearing from you!

Hi Marin,

Than you for your response and that is not a problem at all.

I am glad to hear that the issue has been resolved and should you require any further assistance, we are happy to help.

Have a great day further!

Hi @magmarin,

Thank you for getting in touch, we do appreciate your time.

The JavaScript errors that you have provided appears to be possibly related to one our beta settings within the base plugin thus please may I ask if you may disable the “Enable async loading API parameter” (Maps -> Settings -> Advanced Settings) and confirm if this resolves the issue you are experiencing?

Hi there,

Thank you for getting in touch with us, we do appreciate your time.

As per www.remarpro.com guidelines, these forums are reserved for users of our basic plugin only, thus please could we kindly ask if you may reach out to us on our website so that we may assist you further?

Note: We will be closing this thread as it relates to our Pro add-on and its features which we are not allowed to support on the www.remarpro.com forums.