Elementor Team

Hi Kristin,

If the website has the Elementor Beta Developer Edition plugin, it will install the dev version of the Elementor.

For more details about Elementor Beta: https://elementor.com/help/elementor-developer-edition/

It is not recommended to use Elementor Beta in a live site. If you would like to use the regular version of plugin, you can deactivate the Developer Edition. Here’s how: https://elementor.com/help/revert-to-release-from-developer-edition/

And since the website is hosted by Elementor, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Kind regards,

Hi @hamid009,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Kind regards,

Hi @jaspash,

At this time, we don’t have additional options available. However, I recommend reaching out to your SEO plugin’s support team for further suggestions, as this issue is closely related to your website’s SEO configuration.

Thank you for your understanding and cooperation.

Kind regards,

Due to inactivity this ticket has been closed.

Hi @schwipps,

To deactivate the AI functionality, go to Elementor> Settings> Features. From there, uncheck the “Build with AI” feature and save the changes.

And you can also turn off the AI notifications by following the steps in this article: https://elementor.com/help/turn-off-ai-notifications/

I hope that helps.

Kind regards,

Hi @sabbir37,

Thank you for reaching out.

It looks like the screenshot you shared has expired, and we’re unable to view it on our end. However, based on the error you’re experiencing, I recommend trying a few troubleshooting steps:

1. Try connecting to a different internet network to rule out any potential connectivity issues.
2. Use a different computer or browser to edit your website, as sometimes local browser problems can cause errors.
3. If the issue persists, it could be server-related. I suggest reaching out to your hosting provider to check server error logs and troubleshoot any hosting-related problems. You might also want to ask them to ensure there are no firewall or security settings (like ModSec) blocking Elementor’s functionality.

Please feel free to send a new screenshot or share the specific error message, and we can assist further.

Looking forward to your update!

Kind regards,

Hi Ricci,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Kind regards,

Hi @kienbien1,

To achieve the layout shown in your screenshot, you can simply add widgets inside the Tab content. This will allow you to recreate the desired design within each tab.

For more detailed guidance on using the Tabs widget with nested elements, you can check out this helpful article: Tabs with Nested Containers.

I hope this helps! Let me know if you need further assistance.

Kind regards,

Hi @vafrcsjsiusg,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Kind regards,

Hi @redactionseomdri,

Could you please share more details about how you’ve set up the Product Archive page? Specifically, which widget are you using to display the products?

It would be really helpful if you could provide a screen recording that shows the process of creating the Product Archive page or the settings of the widget you’re using to display the products. This will allow us to better understand the configuration and offer more precise guidance.

Kind regards,

Hi Walter,

Thank you for reaching out and providing detailed information about the issue you’re experiencing.

You’re right, having multiple H1 tags on the same page can negatively impact your SEO. Currently, Elementor hides elements set for specific devices using CSS, which means these elements still exist in the source code.

To resolve this, I recommend using a different approach for mobile and desktop headings. Instead of duplicating the container, consider utilizing the Dynamic Feature of the Heading widget, which is available in the Pro version of Elementor. This way, you can create a single heading that adapts based on the device, ensuring that only one H1 tag is rendered in the source code.

Thank you for your understanding and cooperation.

Kind regards,

Hi @angeldavo,

Could you please provide us with the site’s URL so we can inevstigate further?

Looking forward to your reply.

Kind regards,

Hi @momo-fr,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Kind regards,

Hi @laurael,

Could you please provide us with the page URL where we can replicate the issue so we can further investigate?

Looking forward to your reply.

Kind regards,

Due to inactivity this ticket has been closed.