Mat Lipe

Hi Westinyanz,

Looking at your site, I can see the menu in the sidebar on the left. Looks like you got it working :).

Have a great night!

I was receiving the same issue and fixed it by changing the line in question directly in the code.

Here is the fix in case the (not completely sure if there is someone) maintainer is willing to patch the plugin.

File: /vendor/mustache/mustache/src/Mustache/Parser.php
Line: 278
Existing: if ($parent[Mustache_Tokenizer::TYPE] === Mustache_Tokenizer::T_PARENT) {
Fixed: if ($parent && $parent[Mustache_Tokenizer::TYPE] === Mustache_Tokenizer::T_PARENT) {

Hi kiwitek,

I took a quick look at the page and there are no Advanced Sidebar Menu being called on it.

Based on what you are describing, it sounds like there is something going on with either a server or site cache. As this plugin does not do any form of page/widget versioning it would have no way to revert your site back to old widgets and can be ruled out as the issue.

If your admin is showing the widget registered, I would look into any page cache or varnish type setup you have running. If the widgets are also disappearing from the the admin, I would look at any form of database or object cache.

Another possibility is a DNS issue, in case you have more than one environment running, it’s possible your browser is intermittently pointing to different environments. If you only have one environment, you can ignore this possibility. If you have more than one doing a quick ping may tell you more about what environment you are pointed to.

Obviously, as you have seen when using Incognito, be sure to flush your browser cache during testing to rule that out.

Hope this helps!

Mat Lipe

The widgets in this plugin are smart enough to not show up on pages or categories where the only thing that would display is the title. While it may appear like the widget is broken, it is actually doing what it is intended to do.

The most common causes for this confusion come from one of these reasons:
1. The incorrect widget was selected (there are different widgets for categories or pages).
2. “Display highest level parent page” or “Display highest level parent category” is not checked.
3. The widget is currently not being viewed on a Page (for the pages widget) or Category (for the categories widget).

Hi Stephenm,

Yes. The PRO version does have a an option called “Display the current item’s parents only” which does what you are requesting.

Have a great day!

Mat Lipe

Hi Rcain,

Yes, this plugin will replace any matching GUID.

It is worth noting that if you are using permalinks the GUID will be formatted different than a typical permalink. This does not matter is you are just replacing the domain because it will match and be replaced. Also, GUID typically don’t have the trailing slash, so you will want to enter the OLD and NEW URL without the trailing slash.

Have a great day!

Mat Lipe

Hi Irksomecushion,

The shortcode attribute you are looking for is called “separator”.

E.G. [simple-links separator='']

Have a great night!

Mat Lipe

• This reply was modified 5 years, 7 months ago by Mat Lipe.

Hi Dichotomy,

There is no built in way to do this with the basic version. Theoretically this could be done with a creative template override, but this is beyond the level of support offered here.

However the PRO version does give you more control using a custom menu which could accomplish this. Also, if you prefer to go the template override route, this level of support is available in the Support Area.

Have a great day!

Mat Lipe

• This reply was modified 5 years, 7 months ago by Mat Lipe.

Hi Gatta,

Yes, this is possible using the PRO version.

Have a great day!

Mat Lipe

Hi Mcdesign,

It appears the page https://www.acandleinthenight.com/test/morerugs/ does not have a parent set per it’s JSON data.

For this menu to function properly, page’s must have a Parent selected via Page Attributes.

Hope this helps!

Mat Lipe

Hi Mcdesign,

Can you point me to a child page of “Rugs At A Candle In The Night” please?

Have a great night!

Mat Lipe

Hi Neddyrich1,

I’m sorry to hear you had a bad experience. While looking over the Support Forum to see how we could have better supported you, it appears you have not requested any support.

With 100% resolved ratio over the past 2 years for every user who has submitted a request, it would stand to reason that you probably would have gotten support had you requested it ˉ\_(ツ)_/ˉ.

You mentioned that you tried to contact me and were directed to use the support forum. The support forum is a great place to get support because the conversation is tracked instead of digging through the pile of 300 emails I receive every day to keep up with what we have discussed before. If fact nearly every request we receive for support through email or the contact form is responded with the same canned response directing the requester to the most efficient place for them to get support.

I do think it would be an interesting challenge to provide free email support to all 100,000 of my free plugin users via email for free. For now, I simply ask users to use the support forum.

Better luck next time.

Mat Lipe

HI hzhiang,

Certainly. This plugin will replace the absolute URL with a relative URL.

I can’t speak to any special configurations or site setup you have which may or may not be affected by the change.

Have a great day!

Mat Lipe

Hi Digitaleffex,

Yes, those are the correct settings.

The PRO version currently comes with a permanent license for unlimited use. A one time purchase lets you use it on as many sites as you would like forever.

Have a great day!

Mat Lipe

Hi Digitaleffex,

Looks like you missed the “/” when you entered in the New URL. If you run the plugin again with the following settings

OLD: goevergreen.combusiness-cards
NEW: goevergreen.com/business-cards

It will fix your images.

P.S. As previously discussed the PRO version catches these types of user error and also allows simple reverting if an incorrect setting is entered.

Have a great weekend!

Mat Lipe