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  • Thread Starter masse001

    (@masse001)

    I tested your plugin across three of my websites. One of the sites upgraded from a previous version, the other two were new installs of 3.10.0. The settings tab in your link is the one I am seeing now BUT it is not the initial settings page I see. I will try and get a screen shot of this page and send it when I have time. The initial settings page is much different and works correctly. Once I create an invoice however, the “normal” settings screen returns with the “Values Are Empty” drop downs (see screen shot). https://www.screencast.com/t/apuNTVWM

    Bottom line is that the plugin does not work for me. Are there specific server or database settings that need to be made?

    No customization has been made to the plugin and as previously mentioned, I have tried disabling all other plugins. Nothing works.

    Thread Starter masse001

    (@masse001)

    OK-found a bigger issue here. I installed the plugin on a new site but on the same server. When I did, the Settings Page had a whole new look and interface than the old one and everything worked great. I created a new, test invoice and it looked great. I went back into settings and it then reverted back to the old Settings page (with multiple tabs along the top) and now the invoices don’t work again. Any idea as to what is causing this?

    Thread Starter masse001

    (@masse001)

    Hi-In Settings, on the Main tab, the field Calculate Taxable Subtotal, the drop down list only shows “Values are empty.” It’s like that on all of the settings tabs. Yes, disabled all third party plugins, we are updated to the latest versions of WP and WP-Invoice and we are using the Twenty-Fourteen template.

    Happy to give you an admin login if you would like to take a look.

    Thanks for the reply Anton. I am using the Twenty Fourteen theme. No luck their either. I also tried installing the custom templates on the settings page. That didn’t work. Oddly enough the [wp-invoice-lookup] tag displays correctly on the page. However, when I try to look an invoice up, nothing displays. Let me know if you can get it fixed. I like the way this plugin integrates with CRM and would prefer to use it as my invoicing tool but I am running out of time.

    Thanks again for the quick responses.

    That didn’t work either unfortunately. Any thing else I can try?

    Sorry, that should say [wp-invoice]. I am putting the short code into a page I created. Then, I created a sample invoice and emailed it. When I click on the emailed link it takes me back to the page I created and only displays [wp-invoice]. No invoice information.

    I am having the same problem. The short code [wp-admin] isn’t working. I disabled all of the plugins as suggested but still no luck.

Viewing 7 replies - 1 through 7 (of 7 total)