mashki

True. I have a website with several thousand subpages and editing something with a working Yoast plugin extremely slows down the whole backend. I have used this plugin for several years but maybe it’s time for change?

• This reply was modified 1 year, 3 months ago by mashki.

Great, that’s great news. If it’s just a matter of a few days, I can deal with this errors:) Is the release date of the stable version already known?

To be honest I don’t have copy of my website where I can test it.

And as I saw in previous threads, it is not recommended to install it to the main version of the website. That’s why I wanted to ask if you have already identified the cause of the problem and can we expect an official update soon?

Stefano maybe you don’t know it but after sending a support request the reply is:

“Hello, we have received your request about The Newsletter Plugin.

Please note that this channel is not for support requests, if you need first-grade support, you may take a look at our premium plans here.

We kindly ask you to take a look at our support forums (if you haven’t yet), because your issue could have already been answered before.
Also, The Newsletter Plugin official documentation may provide useful explanations of plugin features.

Invoices are automatically sent 5 days after purchase date. They will also be available for download in your account page.

Thank your for choosing our plugin,
The Newsletter Team”

You just ignore your customers and all what you are looking for is more money to get from them.

I add several posts a day to my website and for several days I have had two problems:
1) “Default Date/Time Offset” does not work properly. I set the values “+1 week” and “+2 weeks” and most of the time I saw the current date when the post was published.
2) But, just like with other people, sometimes when I want to set a date of post expiration I don’t see valid year (today it was something like: 0284). This only happens from time to time.
I’m using the LiteSpeed Cache cache plugin and I’m wondering if there’s any conflict here?

I see that I’m not the only one who has a problem with the fact that the authors of this plugin treat you with respect only when they take money from you.

Stefano did you read my first question at all?!!

I explained that I used commercial version for several years but now it expired. You can check it if you want.

You promised that all addons will work after commercial license expires. But it looks that it’s not true.

You don’t reply my e-mails, I can’t create a ticket and you don’t want to help me here.

So where should I look for support?!! You want me to buy yet another license?

Your attitude towards a customer who has been paying for your plugin for a long time is truly disappointing.
And don’t mark a thread as resolved when it isn’t.

Will I finally get an answer to my question? Is a customer only important to you when he pays money, and then he is no longer important?

Thank you for the advice, but no one responds to emails. Two days ago I sent an inquiry to the e-mail address provided on the website and received the reply “Please note that this channel is not for support requests”. Nothing more.

And when I try to open a ticket, I see “Premium support is available only to customers with a valid license.”. As I mentioned before, my premium period expired some time ago.

• This reply was modified 1 year, 3 months ago by mashki.

I have a very similar problem and I use Avada too. There is a delay of several seconds when I try to fill in the fields in the “Google preview” section.

Hi Stefano, any chance for a continuation of this thread?

I’m sorry if I addressed my issue to the wrong place but, to be honest, I think that the problem is related to the free & premium version at the same time.

Anyway, I installed WP Rollback and rollbacked several different versions of Newsletter. It didn’t help.
Obviously, I would prefer to have all my plugins in Premium versions but with a limited budget, it’s not the easiest task. That’s why sometimes I keep my Premium versions suspended for some time.
Nevertheless, if I paid for something already, I would like to have what I paid for. To make sure, that I’m not misjudging you, I read “Premium version” description once again.
I know that I can’t count for future updates but I hoped to keep options that were already available.
Maybe I misunderstand something but it would be great if you can take a look at my problem closer.

I confirm the problem. “Center” position doesn’t work.

I’m sorry but I probably didn’t make myself clear.
I would like to make invisible:
– date (On the top)
– image’s title (On the top)
– URL of a page (on the bottom)
All these three elements are now visible on the printout.

Thank you for your help guys! You saved my life! And of course, I just wrote you a 5-stars review.